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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1375 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1375)
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Cherry P. Families with older children Philippines, October 13, 2013
comfortable rooms and convenient location

friendly staff, clean and big rooms, accessible location
7.3
stay was pleasant and comfortable, staff were attentive and accommodating.
Lindee B. Groups Australia, October 13, 2013
Friendly helpful staff

Friendly staff, clean facilities, good location
8
Staff at hotel let us check in early after arriving at their door at 6am( from the overnight train from Sapa), they also let us have breakfast while we were waiting for our room when I explained that we would be leaving the hotel before breakfast the following day.
Martin P. Couples United Kingdom, October 12, 2013
Nice room & convenient

Upgraded room, good, English speaking staff, 5 minute walk to the lake
7.7
Only stayed here for one night on our way to Sapa but we were upgraded to a nice room. The wifi connection was pretty good. Staff were very helpful and sorted out our pick ups from the station near Sapa to the Sapa hotel and back again (at a price, but it was a lot easier than haggling at 5 in the morning with taxi drivers at the other end). There is a breakfast, which is adequate but not much of a range and nothing special.
Nurhisham O. Business travelers Singapore, October 8, 2013
no frills business stay

reasonably cheap, value for money and helpful staff
6.7
generally ok. but would be good if all rooms had windows. rooms were generally clean, but got to watch the occasional bugs and crawlies.
Timothy M. Couples Australia, October 7, 2013
Not bad, but dated

Enormous bed, friendly staff, reasonable breakfast
5.7
Thaison is far from the 'Palace' it's name eludes to... Reasonable clean, and in a good location close to markets and central Hanoi, but in bad need of a refurbishment. Staff were very helpful and spoke excellent English. Breakfast was ok given the small amount of space they have to present a buffet
Alain G. Couples France, October 5, 2013
Gold hotel and Diamond service

room/ facilities/ staff/ location/ tours arrangement
10
Susan W. Couples Singapore, October 5, 2013
Excellent stay

Room, staff, location and breakfast
10
Everything was perfect and excellent. Room clean and Spacious. Love breakfast and coffee for free each morning. Highly recommended!
David R. Solo travelers Germany, September 27, 2013
Very pleasant

Service of crew, Internet, friendly
8.7
Very pleasant time, enjoyed the stay in this hotel
Kyeongmi S. Business travelers South Korea, September 22, 2013
Best serivce and good location

Location, staff, breakfast and rooms
10
The family deluxe was large, clean and comfortable. The facilities was modern with flat TV, strong air-con, sofa, safe box and computer for free using. The restaurant was cramp and not enough seats so we had to queue up for our turns. However, the food was really good with many choices. Location was also a bonus for this hotel. From hotel we can walk to almost nicest palaces in Hanoi. Highly recommend!
Hirotaro T. Couples Japan, September 19, 2013
excellent stay at thaison hotel

room, breakfast, staff, location and internet
10
from arrival at the reception until the end of the stay, no complaints. breakfast excellent and varied (vietnamese and western). staff was excellent, they even helped us to buy local sim cards for our phones, helped to keep our luggage (free) while we went to sapa. the rooms are bright, with all the comfort and very clean. boss kenny is super nice and friendly. the personal in this hotel are very helpful and all spoke very good english. excellent customer service . the manager in this hotel organized a very good trip for us to sapa and halong bay with a very reasonable price. thank you very much for this great experience! we really enjoyed this hotel.

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Customer Reviews - Thaison Palace Hotel, Hanoi

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