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Thaison Palace Hotel

7 - 9, Hang Voi street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel

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Hotel Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1098 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1098)
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Michelle L. Couples United States of America, March 19, 2013
Great Staff

Friendly staff, good breakfast buffet, centrally located
8
We originally paid for the standard room and they let us take a brief look at it (gross), but then they generously offered to upgrade us to the deluxe room, free of charge! TAKE NOTE: it is DEFINITELY worth it to pay a little extra for the deluxe room! Major difference b/w the two. Very spacious room and very large bed. The shower never had hot water though. Maybe fore 30 seconds. The breakfast buffet was pretty good. The staff was very friendly and English was spoken pretty well. They gave good advice and tips for us.Hotel location is close to a lake and to a walking night thing on the wknds. Also walking distance to the water puppet show.
Risa K. Couples United States of America, March 17, 2013
Most beautiful in Asia

Perfect room and location. Staff so friendly and honest
10
Booked room and tours via online. We contacted Staff and got his fast professional reply. Everything were well arranged from pick up service, Hanoi city tour, Sapa trip and especially to Halong Bay trip for 2 days/ 1 night on Golden Lotus Junk ( Highly recommend this boat and nice cabin with ocean views. Thaison Palace Hotel was much and much nicer than last time we stayed here. With really good quality and so good service we think they will increase the price soon... May be the best hotel in Hanoi.
Monica H. Couples United States of America, March 14, 2013
Good value, good location, great service

Good value for the price, location is good on a quieter street, very nice service
9
The travel desk was extremely helpful in gettting us bus tickets to Ninh Binh and a 2-day tour with hotel included. They also helped us get train tickets to Hue and Danang.
Dewald S. Couples Netherlands, March 13, 2013
Friendly and helpful staff

Friendly staff, good location, good breakfast
7
The ladies on the front desk were really helpful and gave good tips on restaurants etc. Booked Halong Bay and Sapa through the hotel. Good customer service. Allow you to have breakfast even before you checked in. The rooms were not great but good enough. Will stay here again.
John S. Groups Canada, March 10, 2013
Good breakfast, clean room and great location

Friendly staff, good breakfast, great location.
8.3
Dustin H. Couples United States of America, March 10, 2013
Pipe broke flooded room

Nice staff, good restaurant , quite
7
It was ok, room was flooded but accidents happen, due to a broken pipe. Staff was helpful, nice breakfast
Michel O. Solo travelers Canada, March 7, 2013
Excellent choice for travelers in Hanoi

Brand- new rooms after renovation. Good location and friendly staff
10
Best location- Plenty of shops and restaurants for all budgets within walking distance. The superior room was very clean, modern and well equipped, was nice to have the extra space. The lobby area looked very inviting for relax and coffee. there was also a restaurant for buffet breakfast. staff were very helpful and friendly. We highly recommend to book tours at this hotel to get good quality.
Molly C. Couples Malaysia, March 4, 2013
good in the begining but disappointed at the end

great location, great room size, good bed
6.3
staff wasn't quite honest about the price when we want to book for another day to stay in the hotel after we come back from tour, we were told be charged the same price as our previous but not at the end, so , we finally booked through agoda again. when we came back to stay for our last night, we were given the room next to the street,we couldn't sleep the whole night because of the noise of traffi
Molly C. Couples Malaysia, March 2, 2013
good and quite

large room, comfort bed and close to tourist attractions
6.7
good and nice breakfast, however, the way to the ground floor public toilet need to be cleaned up and the room's computer need to make sure is working before customer check into the room.
Molly C. Couples Malaysia, March 1, 2013
large and peaceful room

large room, comfortable bed and good price for airport pick up
6.7
pleasant and happy to stay in the first night. However, the hotel is a bit old, the hot water system need to be improved

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Customer Reviews - Thaison Palace Hotel, Hanoi

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