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Thaison Palace Hotel

7 - 9, Hang Voi street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel

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Thaison Palace Hotel Hanoi - Restaurant Thaison Palace Hotel Hanoi - Food and Beverages Thaison Palace Hotel Hanoi - Fried Rice for breakfast Thaison Palace Hotel Hanoi - Buffet - Breakfast Thaison Palace Hotel Hanoi - Buffet Thaison Palace Hotel Hanoi - Beef Noodle fro breakfast Thaison Palace Hotel Hanoi - Eggs Thaison Palace Hotel Hanoi - Buffet Thaison Palace Hotel Hanoi - Hotel Interior Thaison Palace Hotel Hanoi - Mini Safe Box in all room Thaison Palace Hotel Hanoi - Restaurant Thaison Palace Hotel Hanoi - Suite City View
Hotel Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1098 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1098)
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Ian C. Couples United Kingdom, February 22, 2013
Over expectation- surprising with beautiful hotel

Clean and nice rooms. Buffet breakfast was great and staff were superb!
10
Absolutely amazing hotel! Wouldn't go back to anything else. Staff went above and beyond and were always so friendly! Great holiday and great location highly recommend! Best service and best staff
Sightseeing/Attractions Tip: We highly recommend to book the tours with this hotel because they operate by themselves and their prices and quality were really good.
Garry D. Couples Canada, February 22, 2013
Renovation finished and became the nicest hotel

Furniture, rooms style follow Western standard, so clean and so beautiful. Superb staff and very good breakfast
10
we can be sure to highly recommend this hotel and it totally finished the renovation. everything looked spotless and extremely beautiful from the main door, window, curtain, bed... very comfortable and perfected designed. breakfast was so much and very delicious. staff was so kind and friendly. they even allowed us to use the room after coming back from halong bay. travel desk at lobby was also useful and reasonable price.
Christophe N. Couples Thailand, February 22, 2013
great hotel, attentive staff

great location
8
Michael T. Solo travelers United Kingdom, February 18, 2013
Excellent hotel staff and large, clean rooms

Staff, location, price,
9.7
I arrived off a hectic bus journey from Ha Long Bay, and i was warmly welcomed by all staff and checked in straight away. The 1st night i had a free upgrade, and both mornings a free breakfast was included. Only minutes away from central Hanoi and the Lake. Would definately recommend for solo travellers, couples and families.
Sang C. Couples Malaysia, February 17, 2013
free upgrade

good location
6
cosy n free upgrade very good breakfast.and.good.location
Evan S. Couples United States of America, February 15, 2013
Convenient- good location and beautiful rooms

The king size bed room on the 11th floor was great - roomy and comfortable. Floor to ceiling windows were good for the view. Good breakfast and nice staff
10
Amazing hotel, unlikely to be a 3 star hotel. Should be 4 or more. Everything was perfect. the rooms are large, clean, and meet a traveler's needs in Hanoi. The bathroom has plenty of storage, thick towels and a healthy flow of hot water in the shower. The location, in the central of old- quarter, is ideal for sightseeing, bars, coffee, beers, dining, cocktails, and shopping...I would definitely stay there again.
Thanh H. Couples Vietnam, February 15, 2013
A cosy hotel

Large and clean room with modern facilities
9.3
Cosily decorated room with a large bed, a tidy bathroom. Wifi: ok Television and internal telephone: not so ok. Restaurant is small but food is ok.
Michael N. Couples Australia, February 13, 2013
Disappointing

Close to Old Quarters, free computer in room.
5
The lift carpet was dirty & turned up at the entrance, so easy to trip & fall. The room was large, but old, half painted & touched up over marks in sections. Bathroom was below average, shower was too low for tall person, bathtub had contact vinyl over the base. Experienced power cuts twice (the whole area did) & hot water ran out (poor/no explanation on how to turn hot water on). Breakfast was plain & boring, tables & chairs dirty. (Wash the chair covers, clean the gaps between the glass in the tables) The reception / staff were great.
Hotel Feature Tip: The taxi ordered thru the hotel refused to take us as apparently the ride wasn't far enough.
Mark H. Solo travelers United Kingdom, February 8, 2013
Good value

location staff bed
6.7
Pleasant enough friendly staff good location close to good restaurants
Puah W. Couples Singapore, January 25, 2013
Lovely hotel but under renovation

like the city view
7
Would like to recommend to all tourist, a great place & convenient to move around at this hotel..the staff are very friendly also. thanks

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Customer Reviews - Thaison Palace Hotel, Hanoi

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