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Thaison Palace Hotel

9, Hang Voi Street, Near Hoan Kiem Lake, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1200 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (1200)
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Kimberly C. Groups United States of America, May 4, 2013
good value city hotel

convenient location, helpful staff, clean rooms
8
This is a small, older hotel, but it's clean and comfortable. It's easy walking distance to Hoan Kiem Lake, night market, water puppet theater, local restaurants, etc. The staff is helpful and friendly.
Radmila K. Groups Kazakhstan, May 4, 2013
quite dissapointing

big rooms and large beds, window in the room
6.3
We stayed at Deluxe room with window. The positive side is that the room was very big, and everyone had a double bed. However, there were some downsides. The window was not closing properly and all the noise from outside could be heard. When we've told the management about it, they assured us that they will check, but everything remained the same. The bathroom was very very dark. Despite having black walls and floor, there was only one lamp and nothing could be seen, so we put additional lamp from the room by ourselves. The breakfast is alright, but only for non-muslims, because every dish contained pork. And the last disappointing moment was when porter asked tips from us right just when we arrived.
Jung-Soo K. Solo travelers South Korea, May 4, 2013
just budget hotel in nice location

cheap, cheap ,cheap
6.3
just the very budget hotel located in downtown. nothing more than that
Jessica O. Solo travelers Australia, May 2, 2013
Comfortable, good value for money

Friendly staff, clean rooms, free breakfast
8.3
Well located, comfortable hotel. Very friendly,welcoming and helpful staff. Helped us book a very enjoyable trip to Sapa. Breakfast was good. We're able to store luggage while away nd use showers after checking out.
Kimberly C. Groups United States of America, May 1, 2013
Servicable, affordable, conveniently located hotel

located within 5-10 min walking to the lake, night market, water puppet theatre, and a lot of local restaurants.
6.3
This is a small, older hotel in good condition. It's clean, conveniently located, and the staff was friendly and helpful. We had three people and booked a superior room with an extra bed, but on the first night, the staff kindly upgraded us for free. We moved to a superior room later in the trip and found it to be clean and in very good condition as well. The staff provided maps and marked recommended restaurants and sights.
Evelyn L. Families with older children Singapore, May 1, 2013
Location is in the centre of old quarter and lake.

Friendly and helpful staff. Convenient location. Has their own tour desk.
6.7
We returned to Thaison Palace for the 2nd check in after our trip to Halong Bay. There was a minor issue but was quickly resolved. We moved to Amanda Hotel which belongs to the Thaison group and was quite happy with the arrangement.
John M. Couples Canada, April 30, 2013
Mediocre rooms, but great service

Comfortable ed, polite staff, central location
7.7
Overall, we had a nice stay here. the front attendant was very informative, polite, and funny. The breakfast was ok. The rooms were quite old with no windows and some mold. But the beds were quite large and comfortable. Great location- very central.
Li H. Couples Malaysia, April 30, 2013
Comfortable

Clean, friedly staff, ideal location
7.7
The hotel staffs are very friendly and warm-hearted. They always smile and keep on asking is everything alright. They even send their staff to purchase the ticket for water puppet show for us, without any extra charges. Where ever we wanted to go, they will call the reliable taxi for us. Hotel is small and tidy. Morning breakfast area is just next to the lobby, with just a few tables. So you might feel a bit crowd having your breakfast there, but the breakfast is acceptable. You can get your water from the water dispenser there, as no complimentary drinking water in the room. Hotel is located at old quarters. You will enjoy walking around the streets. Restaurants and souvenir are all available.
Evelyn L. Families with older children Singapore, April 28, 2013
Promo price was value for money

Large family room, clean bath room and friendly staff.
7
On arrival in Hanoi city, we had a good night's rest at Thaison Palace Hotel before leaving for Halong Bay.
Daniel S. Families with young children Australia, April 27, 2013
Great hotel for the price. Great location.

Staff,location, price
8

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Customer Reviews - Thaison Palace Hotel, Hanoi

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