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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1351 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1351)
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Jung-Soo K. Solo travelers South Korea, May 4, 2013
just budget hotel in nice location

cheap, cheap ,cheap
6.3
just the very budget hotel located in downtown. nothing more than that
Jessica O. Solo travelers Australia, May 2, 2013
Comfortable, good value for money

Friendly staff, clean rooms, free breakfast
8.3
Well located, comfortable hotel. Very friendly,welcoming and helpful staff. Helped us book a very enjoyable trip to Sapa. Breakfast was good. We're able to store luggage while away nd use showers after checking out.
Kimberly C. Groups United States of America, May 1, 2013
Servicable, affordable, conveniently located hotel

located within 5-10 min walking to the lake, night market, water puppet theatre, and a lot of local restaurants.
6.3
This is a small, older hotel in good condition. It's clean, conveniently located, and the staff was friendly and helpful. We had three people and booked a superior room with an extra bed, but on the first night, the staff kindly upgraded us for free. We moved to a superior room later in the trip and found it to be clean and in very good condition as well. The staff provided maps and marked recommended restaurants and sights.
Evelyn L. Families with older children Singapore, May 1, 2013
Location is in the centre of old quarter and lake.

Friendly and helpful staff. Convenient location. Has their own tour desk.
6.7
We returned to Thaison Palace for the 2nd check in after our trip to Halong Bay. There was a minor issue but was quickly resolved. We moved to Amanda Hotel which belongs to the Thaison group and was quite happy with the arrangement.
John M. Couples Canada, April 30, 2013
Mediocre rooms, but great service

Comfortable ed, polite staff, central location
7.7
Overall, we had a nice stay here. the front attendant was very informative, polite, and funny. The breakfast was ok. The rooms were quite old with no windows and some mold. But the beds were quite large and comfortable. Great location- very central.
Li H. Couples Malaysia, April 30, 2013
Comfortable

Clean, friedly staff, ideal location
7.7
The hotel staffs are very friendly and warm-hearted. They always smile and keep on asking is everything alright. They even send their staff to purchase the ticket for water puppet show for us, without any extra charges. Where ever we wanted to go, they will call the reliable taxi for us. Hotel is small and tidy. Morning breakfast area is just next to the lobby, with just a few tables. So you might feel a bit crowd having your breakfast there, but the breakfast is acceptable. You can get your water from the water dispenser there, as no complimentary drinking water in the room. Hotel is located at old quarters. You will enjoy walking around the streets. Restaurants and souvenir are all available.
Evelyn L. Families with older children Singapore, April 28, 2013
Promo price was value for money

Large family room, clean bath room and friendly staff.
7
On arrival in Hanoi city, we had a good night's rest at Thaison Palace Hotel before leaving for Halong Bay.
Daniel S. Families with young children Australia, April 27, 2013
Great hotel for the price. Great location.

Staff,location, price
8
Linh D. Couples Vietnam, April 27, 2013
Best choice for travelers to Hanoi

Nice staff, good location and very beautiful room
10
No location could NOT be better as it was located near the Hoan Kiem Lake- the best place in Hanoi. Besides, it has a variety of budget shops and restaurants within few minutes walking distance surrounding. We booked the deluxe room and it was very clean, large, nice decor following the Western- Classic Style and well equipped, but small tips: if you want to have a better spacious room, you should pay for Suite room. The lobby area looked very good for relaxing, taking a cup of coffee, seeing out of bustling streets. We highly recommend to book tours at this hotel to get good quality. Lovely hotel and highly recommended.
Huipin H. Business travelers China, April 24, 2013
Nice location but the facility in the hotel is old

Nice location good service. good breakfast
7.7

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Customer Reviews - Thaison Palace Hotel, Hanoi

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