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Thaison Palace Hotel

9, Hang Voi Street, Central Old- Quarter, Near Hoan Kiem Lake, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District - Old Quarter Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1246 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (1246)
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Evan S. Couples United States of America, February 15, 2013
Convenient- good location and beautiful rooms

The king size bed room on the 11th floor was great - roomy and comfortable. Floor to ceiling windows were good for the view. Good breakfast and nice staff
10
Amazing hotel, unlikely to be a 3 star hotel. Should be 4 or more. Everything was perfect. the rooms are large, clean, and meet a traveler's needs in Hanoi. The bathroom has plenty of storage, thick towels and a healthy flow of hot water in the shower. The location, in the central of old- quarter, is ideal for sightseeing, bars, coffee, beers, dining, cocktails, and shopping...I would definitely stay there again.
Thanh H. Couples Vietnam, February 15, 2013
A cosy hotel

Large and clean room with modern facilities
9.3
Cosily decorated room with a large bed, a tidy bathroom. Wifi: ok Television and internal telephone: not so ok. Restaurant is small but food is ok.
Michael N. Couples Australia, February 13, 2013
Disappointing

Close to Old Quarters, free computer in room.
5
The lift carpet was dirty & turned up at the entrance, so easy to trip & fall. The room was large, but old, half painted & touched up over marks in sections. Bathroom was below average, shower was too low for tall person, bathtub had contact vinyl over the base. Experienced power cuts twice (the whole area did) & hot water ran out (poor/no explanation on how to turn hot water on). Breakfast was plain & boring, tables & chairs dirty. (Wash the chair covers, clean the gaps between the glass in the tables) The reception / staff were great.
Hotel Feature Tip: The taxi ordered thru the hotel refused to take us as apparently the ride wasn't far enough.
Mark H. Solo travelers United Kingdom, February 8, 2013
Good value

location staff bed
6.7
Pleasant enough friendly staff good location close to good restaurants
Puah W. Couples Singapore, January 25, 2013
Lovely hotel but under renovation

like the city view
7
Would like to recommend to all tourist, a great place & convenient to move around at this hotel..the staff are very friendly also. thanks
Puah W. Couples Singapore, January 23, 2013
nice hotel in hanoi but due to renovation,

breakfast is great in buffet style
6.7
travellers might want to avoid temporary not to stay there as due to renovation, room is smell with lacquer. got lock out once for due to the faulty lock but they manage to arrange another room for sleep in.
Sze M. Solo travelers Singapore, January 18, 2013
Good

Room, staff, breakfast
8
Good. Nice design. Big room. Cosy comfy, friendly staff.
Caleb L. Families with young children Singapore, January 14, 2013
Perfect hotel and the most beautiful room in Hanoi

Big room with 2 king- size and large window. Friendly staff . Good location
10
We stayed for 2 times and found both were excellent. Our room was on 9th floor with 2 king beds and 2 windows with city views. This was the most beautiful room in this hotel and also in Hanoi and Vietnam for sure as we have stayed at many other hotels in Hanoi before. in our room was full of facilities such as safety box, computer, wifi, sofa... Breakfast was nice and staff were so friendly and helpful. We booked our tours to Halong and Hoa Lu- Tam coc via Mrs. Minh and got very good quality... Nothing troubles for sure and we can highly recommend this hotel.
Caleb L. Families with young children Singapore, January 12, 2013
perfect stay and highly recommend

large and clean room. the lobby looked like 5 star hotel
9.7
3 star hotel but 5 star service and the room could meet the 5 star standard for sure. it was around 45 sq meters and full and modern facilities. staff was nice nice, especially ms. star minh- a super girl and extremely honest... keep going thaison palace and gud luck.
Patrick D. Couples Ireland, January 4, 2013
Good stay and lovely hotel with European style

Very nice and clean hotel with excellent service
10
We just stayed 1 night totally satisfied with this small hotel. Everything was perfect from staff, room and breakfast. We highly the location and travel desk at this hotel. Very helpful staff, very kind and very friendly.

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Customer Reviews - Thaison Palace Hotel, Hanoi

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