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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Asia Paradise Hotel
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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1375 reviews

Value for Money
8.5
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (1375)
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Monica H. Couples United States of America, March 14, 2013
Good value, good location, great service

Good value for the price, location is good on a quieter street, very nice service
9
The travel desk was extremely helpful in gettting us bus tickets to Ninh Binh and a 2-day tour with hotel included. They also helped us get train tickets to Hue and Danang.
Dewald S. Couples Netherlands, March 13, 2013
Friendly and helpful staff

Friendly staff, good location, good breakfast
7
The ladies on the front desk were really helpful and gave good tips on restaurants etc. Booked Halong Bay and Sapa through the hotel. Good customer service. Allow you to have breakfast even before you checked in. The rooms were not great but good enough. Will stay here again.
John S. Groups Canada, March 10, 2013
Good breakfast, clean room and great location

Friendly staff, good breakfast, great location.
8.3
Dustin H. Couples United States of America, March 10, 2013
Pipe broke flooded room

Nice staff, good restaurant , quite
7
It was ok, room was flooded but accidents happen, due to a broken pipe. Staff was helpful, nice breakfast
Michel O. Solo travelers Canada, March 7, 2013
Excellent choice for travelers in Hanoi

Brand- new rooms after renovation. Good location and friendly staff
10
Best location- Plenty of shops and restaurants for all budgets within walking distance. The superior room was very clean, modern and well equipped, was nice to have the extra space. The lobby area looked very inviting for relax and coffee. there was also a restaurant for buffet breakfast. staff were very helpful and friendly. We highly recommend to book tours at this hotel to get good quality.
Molly C. Couples Malaysia, March 4, 2013
good in the begining but disappointed at the end

great location, great room size, good bed
6.3
staff wasn't quite honest about the price when we want to book for another day to stay in the hotel after we come back from tour, we were told be charged the same price as our previous but not at the end, so , we finally booked through agoda again. when we came back to stay for our last night, we were given the room next to the street,we couldn't sleep the whole night because of the noise of traffi
Molly C. Couples Malaysia, March 2, 2013
good and quite

large room, comfort bed and close to tourist attractions
6.7
good and nice breakfast, however, the way to the ground floor public toilet need to be cleaned up and the room's computer need to make sure is working before customer check into the room.
Molly C. Couples Malaysia, March 1, 2013
large and peaceful room

large room, comfortable bed and good price for airport pick up
6.7
pleasant and happy to stay in the first night. However, the hotel is a bit old, the hot water system need to be improved
Manawar A. Couples Australia, February 26, 2013
Brand -new and modern hotel after renovation

Attractive and clean hotel rooms. Food was good for buffet breakfast. friendly and helpful staff. Tour Desk worked well and guaranteed for quality and price
10
We stayed nearly 1 week in this lovely hotel and totally satisfied. This hotel has just been finished totally renovation and now everything looks spotless and very modern. I am sure to say that the room is even nicer than 5 star hotel in Vietnam. Everywhere from cms such as window, door, wall, bath-room was whited and extremely clean and very attractive decoration. We understand they will increase the price much more soon.
Sightseeing/Attractions Tip: Tour desk at lobby managed by Sarah Minh ( Ms) and Mr. Kenny Lee is valued and good quality. Never booked the tours at the travel agencies at the airport as they are higher 40% than at this hotel.
Kristen H. Couples New Zealand, February 23, 2013
Nice hotel

Breakfast
7
hotel offered many services and we booked our tour to halong bay from there and it was good

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Customer Reviews - Thaison Palace Hotel, Hanoi

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