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Excellent 8.3
Based on 1700 reviews

Recent customer comments

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Excellent



based on 1700 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

5.2 Christian G.
Australia
May 26, 2016
Clean and covenient but...
The hotel is very conveniently located to Hoan Kiem and great restaurants (Halos, Little India, etc.). Rooms look great and staffs are friendly. However there were several issues during my stay: (a) Agoda booking problem, (b) small roaches in the room, (c) power shutting off early in the morning.

8 Viet T.
Vietnam
May 25, 2016
My review
Staff and location are excellent. The room is little, TV is not working.

5.6 Yin L.
Malaysia
May 23, 2016
Decent Place
Everything just perfectly fine except there is some bad odor in the toilet.

9.6 Bui B.
Vietnam
May 16, 2016
Nice -
Nice place and really friendly staffs :--)

9.2 Johanna A.
Namibia
May 06, 2016
Good
Really enjoyed my stay there

8.8 viet N.
Vietnam
May 05, 2016
Location good
Should have breakfast inside Hotel

10 bin Y.
Vietnam
May 05, 2016
The best hotel in Hanoi Old-Quarter
Fantastic hotel and amazing customer service. We got nice room, clean and beautiful. Staff funny, friendly and like chatting with us. I and my boy friend were invited the Vietnamese Tangyuan. We love this hotel and all staff.

6.4 mandeep G.
Vietnam
May 03, 2016
Satisfactory
Satisfactory

7.2 Ziqin T.
Singapore
May 03, 2016
Value for money
i had a deluxe room, huge space. there's a baskin robins across the street. staff was great.

6.8 Ziqin T.
Singapore
May 03, 2016
Great.
The rooms are great, mine was deluxe... huge space for my son to play his toys. Thou i find it quite lacking that the room doesn't have a tub. ok... another thing. my wife had a complain which i am totally fine with.. every now and then... you see a hooker, big boobs big ass small top short skirt either entering the lift with you or leaving the hotel. i think it's great esp when they wink at me...