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Verified traveler reviews

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Excellent



based on 1722 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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Trung N. from Vietnam
Families with young children
Stayed one night in July 2016
it's ok
room small
Reviewed July 11, 2016

phuong H. from United States
Couples
Stayed one night in June 2016
excellent hotel
Friendly staff, good location, the room pretty clean, first time been here and feel lovely,highly recommended.
Reviewed July 06, 2016

joseph C. from Vietnam
Business travelers
Stayed one night in June 2016
good value
good value
Reviewed July 05, 2016

mak I. from Japan
Business travelers
Stayed 3 nights in June 2016
There was no hot shower for 3 days stay
I stayed in this hotel for 3 nights. On first night, I understood there is no hot shower. So, in the morning of 2nd day, I asked hotel people to solve the problem. Then, they said OK, but actually they did not do anything for 3 days.
Reviewed June 22, 2016

Nuttasit P. from Thailand
Solo travelers
Stayed one night in June 2016
the best of hotel
ocation was good vary close to Hoan Kiem easy to go everywhere, staffs were friendly and english very good ,room very clean if i go to hanoi again i will booking this hotel
Reviewed June 14, 2016

Nuttasit P. from Thailand
Couples
Stayed one night in June 2016
nice hotel in hanoi viet nam
thai son palace hotel is great the room very clean staff funny , i hight recommed for this hotel
Reviewed June 11, 2016

Tarida R. from Thailand
Solo travelers
Stayed one night in June 2016
good and cheap
good area good room
Reviewed June 09, 2016

Nicholas H. from Denmark
Couples
Stayed one night in June 2016
Good value for money
We had a very nice stay here. Good value for money!
Reviewed June 06, 2016

Binh T. from Vietnam
Families with young children
Stayed 4 nights in May 2016
Good
Location is the most value
Reviewed June 04, 2016

ONG K. from Malaysia
Solo travelers
Stayed one night in December 2015
Decent one night stay
The hotel was brightly lit and decorated for Christmas, looking warm in the cold December night. It faced the street and wasn't too hard to find. The lobby was small but the room was decent in size. The room was quite clean and comfortable. Night staff was very helpful.
Reviewed June 04, 2016