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Stefan R.
Solo travelers
Germany,
September 21, 2012
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A pleasant surprise: Well made, spacious cottage. Fridge and a huge personal safe. Lovely outdoor bathroom.
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Peter S.
Solo travelers
United States of America,
September 10, 2012
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Nice property but with rude and apathetic staff
beach front location, well-maintained gardens, clean rooms
5
Although over-all I enjoyed my stay at the resort, it was because of the location on the beach and the quality of the rooms. The hotel staff left me with a bad taste in my mouth however and was a big negative. they made absolutely no effort to make me feel welcome, respond to my needs, or make me feel like a valued guest. Although the resort was nearly empty when I was there, I had to ask multiple times to receive any kind of service. All of which was reluctantly given and done so with a frown and with rudeness. For example, the wi-fi internet was not working during my stay and although I asked multiple times over a few days, it was not fixed and the staff clearly seemed to just not care. I waited numerous hours every day for my room to be cleaned after requesting it to be and again the first time I asked that it be cleaned soon. The included breakfast was served promptly, but was either burnt or barely-cooked (worrisome with eggs). My overall impression was that the staff couldn't have cared less that I was there and their actions and callous attitude certainly made this clear to me.
All of this aside however I did the quality of the room, but it was the dreadful performance of the staff made me very unsatisfied.
The resort's rooms and grounds are beautiful, the beach included, and I liked the unique design features of the rooms. (open-air shower). I don't think I would have appreciated that there was no separation between the bathroom/shower and guest-room (no door or curtain, its completely open) if I was not staying by myself however. No A/C/ did make the room a little stuffy and uncomfortable at times, however. Overall I was satisfied with the room, it was the service -the complete lack -that was annoying.
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Shawn G.
Solo travelers
United States of America,
September 7, 2012
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Horrible Staff
Cheap bungalows close to nice resorts
5.3
The staff at this hotel are so unfriendly that every interaction with them. Any request was met with resistence and/or indifference, and I eventually stopped showing up for my free breakfast every morning because it was an unpleasant way to start the day.
The rooms are very cheap for the location, but I'm sure that there must be better options.
Restaurant Tip:
The Peppertree restaurant at La Veranda resort is excellent, and the staff are professional and friendly. It's a nice vacation from the ambiance you'll experience at the Thanh Kieu resort!
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Colin M.
Couples
Australia,
August 27, 2012
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Good location but basic accomodation
7
the resort is right on the beach with quite nice grounds in which the bungalows are set out. the beach is nice, but at this time the sea is a bit rough with westerly winds prevailing.
there is no pool in the resort, but breakfast is reasonable with options available from several choices on the menu. the road in, is pretty ordinary (though it does serve several resorts) and your first view of the resort is a pretty dirty looking services/kitchen building.
the bungalows do not have tv or ac and furniture is very basic. the bed was pretty hard and we had no hot water in our bungalow and found it very hot with only fans available.
this is budget accomodation and you probably get what you pay for.
Restaurant Tip:
The night market is a $2 cab fare away and offers good, cheap sea food for night time meals
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Juanita T.
Couples
United States of America,
August 20, 2012
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excellent room with a beach view
great location, private beach view
8
Our first time visit at this hotel and it was excellent choice.
We could see the beach and the ocean waves right in front of our room. It was relaxing.
However, the weather was hot and humid with no AC in the room we had to open the door and that were invited the insect and other creature got in the room.
The location was great, we rented the scooter to get around the town, we did have a good time using scooter for our transportation around the town.
The only one I hate about this hotel was the road that access to hotel and others hotel around were awful. The road so rough and bumpy, very harsh.
The restaurant was good services and food. We also could walk to others restaurant around with a short distance of walking.
We both enjoyed at Thanh Kieu resort. The price is very cheap and we hope to come back soon.
Sightseeing/Attractions Tip:
The museum & night market
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Niels N.
Couples
Netherlands,
August 17, 2012
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Looks nice, service and bungalow sucks
4.3
Booked for three nights. Had a great view. Beds were extremely hard (even for Asia). Fan did not cool enough. Lots of mosquitos. Staff was not helpful. Did check out after one night.
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Carlos M.
Couples
United Kingdom,
August 16, 2012
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One of the best locations on Long Beach
7.7
Villas set in lovely well-kept gardens and on one of the cleaner stretches of Long Beach. Check-in was a bit severe and little info provided but restaurant staff were friendly serving good reasonably priced food, if you are staying for a few days go down to the night market for dinner. We liked the semi open bathrooms and didn’t experience any bugs/critters in our room, but we did hear one guest complaining so a door between the bedroom and bathroom would be useful as would air-con at night.
Sightseeing/Attractions Tip:
Hotel rents motorbikes for $7 but spread your tourist dollar around a rent from "Mr Bean Services" a small shop 100 meters before Thanh Kieu. As well as doing laundry and selling the basics they rent new bikes for $6 and speak excellent English, alternatively they offer tours by car.
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Fern L.
Solo travelers
United States of America,
August 15, 2012
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Relaxing resort with so-so service
adorable stray dog, hammocks
8.7
anh was gracious about me booking the incorrect night and was fine with me using the booking the night i actually arrived. overall the service staff could use more warmth and friendliness. the main lady at the front desk was very unhelpful when i wanted to upgrade my room (i was frustrated over the loud construction that woke me up in the morning). maybe it's just a cultural/language barrier? at least she finally cracked a smile by the end of my time there, after i bombarded her daily with grins!
thanh, the restaurant waiter, was awesome and consistently friendly despite being there from way before the guests even woke up to way after guests retired for the night. i wish i had given him a gargantuan tip!
i quite liked the bungalows with their open-air bathrooms, mosquito-netted beds and hammocks on the porch. surprisingly there weren't many creatures inside (they'd have easy access through the bathrooms i thought), except for a few geckos near the door (and i like geckos).
compared to many of the resorts i walked through/past, thanh kieu had one of the most well-kept grounds (some others looked neglected), a good layout (others smooshed their lodgings too close to each other), and a more spacious and private beachfront. overall i really enjoyed my stay there and didn't want to leave!
Hotel Feature Tip:
The Moving Mango drink in the restaurant is delicious!
If you're there over the rainy season, it might be worth it to splurge on a sea view (or superior sea view, which I think are the first row of bungalows... sea view sees the sea from behind the first row, but it's better than no sea at all!). If you're going to be stuck indoors or on the porch while it rains heavily, it's a bit of a bummer to just see greenery and other bungalows instead of the sea.
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Ludivine W.
Couples
France,
August 15, 2012
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Great hotel and beautiful beach
8
We stayed there for 5 nights and we had a great stay. The beach is beautiful and quiet. The room is clean and pleasant. There is no A/C but the fan does the job. For the price, it is perfect! The only down side is that the staff is not very friendly. However, they do their job well. The breakfast is quite good. A nice place to stay!
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John M.
Couples
Australia,
August 12, 2012
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Nice hotel with basic amentities...
Close to the beach....nice to hear the waves at night
7.7
Good basic Hotel ...the reception staff and greeting was very ordinary. The meals were very good as was the waiting staff especially the young man who seemed to be there 24/7.
The small bar on the beach was good as where the prices of food and drink. The beach was cleaned every morning by hotel staff and always looked very nice.
In the town centre we found a small supermarket that sold great West Australian Red for under $10 a bottle.....so the nights were spent sipping on a couple of Reds on front of our seaview cabin watching the great sunsets.
Restaurant Tip:
Night market for sea food great
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