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Above average



based on 149 reviews
  • Hotel Condition/Cleanliness 5.4
  • Location 7.2
  • Room Comfort/Standard 5.9
  • Service 5.6
  • Value for Money 6.5
  • Food/Dining 4.6

Bruce G.
Australia
July 20, 2013
Budget hotel, ok if you just need somewhere cheap
Cheap, central, close to shopping and dining.
Extremely basic accommodation only slightly better than backpackers.

Nick S.
United Kingdom
July 13, 2013
Depressing, Malfunctioning, Stay-away
Nothing at all....
After several months of staying in Vietnam, this is definitely the worst hotel we've been to. We checked all the bad reviews about this hotel and we were curious how bad it acutally was because it was close to a gym we go to, so we booked for 1 night. We arrived 9AM, tired from an over night 9-hour train journey from Nha Trang, and crossed fingers when we were approaching the hotel from the taxi. The reception is absolutely shocking, it is a reception area/cooking area/bar area and smells bad. We went out to Starbucks for few hours until checking in at 12noon. Upon checking in we found out that there's was no elevator, so we had to carry our bags up to the 5th floor; not good for tired people. The stairs were absolutely dirty, smelly, and old. The room is bad. The aircon doesn't work properly and the furniture is old and dusty. We tried to sleep for an hour as we were so tired but we didn't have a comfortable sleep because of the smelly, hot room. So, we stayed out at cafes and restaurants until late at night. The shower is absolutely horrifying, no place to hang the shower head and no seat for the toilet. The Internet is good for surfing, but the staff didn't talk nor smile. In short, stay away from this dirty and smelly hotel, there are better ones at the same (or lower) price.

Nazatul H.
Malaysia
July 08, 2013
Hotel far from shopping area...
Nothing to share...

Nazatul H.
Malaysia
July 08, 2013
Hotel location far from Ben thanh market.
Really budget hotel.

Lisa L.
Sweden
June 16, 2013
A nightmare
About 10 minutes walk from Ben Thanh Market.
First of all, staff couldn't speak English, not even a single word. First impression:dirty, dark and small. No elevator and no help from staff. Had to carry all 4 bags ourselves to the 4th floor. The room, The aircondition didn't work, the fridge had been turned off for a long time and the smell was terrible when opened the door. The bathroom was unbelievable dirty and the toilet seat was broken and in 2 pieces, impossible to sit on. The sheets smelt bad and seemed not to have been washed in months. After trying to explain all of this to staff, they agreed to let us change room. But it wasn't easy because they weren't helpful at all and unfriendly. The room smelt BAD, like if all of the room had been used as a smoking area. The walls and the curtains were yellow, and also very dirty. The bathroom was just as dirty as the one on 4th floor. The sheets had spots and brown dirtmarks on them and we went down to the reception with them to show staff and one of them laughed at us. After argueing staff agreed to give us clean sheets. Even worse were the small animals which came and went in the room. We also shared the bathroom with a two-inch long cockroach. We had booked 2 nights at the hotel but left it the day after. No money back, not even an excuse. I'm very disappointed , rated this hotel as a 2-star hotel. We have stayed at many 2-star hotels which have been clean and pleasant in all ways, but this hotel isn't even worth 1 star!! Cant believe either, how people could have failed to see all dirt?? I took a picture of the red carpet in the stairways with flash and I was shocked!! Big black dirtmarks all over the floor! How can anyone miss all the dirt and filth in this disgusting hotel?? Do not ever come near this!!

Natthapat L.
Thailand
June 10, 2013
Very small room, no drink & bad smell
Location, Staff performance, Cheap
The room is very small and the bed is not clean, I can smell something from the blanket. No drink provided. But the best thing is the staff very friendly and helpful. I come back at 4.30 a.m. and woke him up to get me in the hotel...he still smiled and welcome me...

Ronald S.
United States
June 05, 2013
It was sleepable. But needed simple renovations.
Location was ok
Needed paint and cleaning along with additional lighting. That would make it more inviting

Trisny A.
Indonesia
June 03, 2013
Nice location, but not clean enough, no elevator.
big n comfort room, nice price.
Just stayed view hours at nite. Most of outside hotel.

Heng L.
Afghanistan
June 01, 2013
just a place for sleep
internet , TV , washing room ok

Ann L.
United States
May 28, 2013
good price, nice staff
cheap, nice staff, good location