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Recent customer comments

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Very good



based on 5235 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.2
Verified reviews

Sarah B.
Australia
May 08, 2013
Nice
Pool, reception staff were very friendly. It was very close to everything

Colin F.
Australia
May 08, 2013
very relaxing and lots of fun
centrally located with an awesome pool and friendly staff

Matthew K.
Australia
May 07, 2013
Great Location
Location, pool, staff

Kheng C.
Malaysia
May 07, 2013
Nice location!
Location, friendly staff, new property

Edrick Y.
Indonesia
May 07, 2013
nice
clean room in a strategic location for those who wants nightlife
Simply nice and clean hotel. cool rooftop pool & lounge

royce S.
Indonesia
May 06, 2013
Fun,
locations, shopping, value for money
we have fun staying in this hotel. but some guest cannot respect sleeping time. Please be more strict about disturbance activity, especially at night, otherwise this is quite nice hotel.

Hwui W.
Malaysia
May 06, 2013
clean and convenient .
Location in happening area of Bali.

Katerina S.
New Zealand
May 06, 2013
Unimpressed
Mini fridge, Hot Water
Unsatisfactory. Checkin took far to long & was allocated the wrong room despite written request. Luggage was to be delivered to room however remained on the baggage trolley & had to go to retrieve from reception. Hotel is non smoking yet cigarette smoke smell entered the room from the open out door corridor areas. Requested a quote for laundry & was advised 60,000RP for 1.5kg of laundry, upon receiving laundry, bill was for 300,000rp. Staff were unwilling to honour the original quote of 60,000 & only discounted to 100,000rp . Was very unhappy with the organisation & customer complaint resolution process of this hotel. The hotel did allow an earlier checkin upon arrival.

Ricky S.
Indonesia
May 06, 2013
Strategic Location
Friendly staff

Robert F.
Australia
May 06, 2013
Centre of action
Friendly and helpful staff, clean, convenientlocation.
This hotel was a great place to begin our Balinese experience. A safe haven in the heart of Legian.