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Recent customer comments

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Very good

based on 5232 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

Matthew M.
May 18, 2015
Good location
Location, breakfast and pool
Best location, looked great from outside. Good breakfast and roof top pool was great. Room was small and run down a bit, but I got the room on sale so was value for money. Would want to possibly upgrade the room to a deluxe for a bigger room. Aircon didn't work Very well, gym was useless, didn't deal much with the staff so that probably a positive indicating all went well. Overall great hotel.

Yessica S.
May 17, 2015
Best price for great hotel experience
Rooftop, Amenities, Clean
The breakfast was good, room size enough (best value based on the price), hotel staff was very kind. Some problem with one of the room key.

fuziah K.
May 15, 2015
Good,value for money
convienience, nice swimming pool
Good area, near shopping place, room OK

Yee T.
May 13, 2015
Good in all
Staff performance
Very good, will be back

fuziah K.
May 12, 2015
Convienence, near by to shopping, staffs helpfull,
Convienence, near by to shopping, staffs helpfull,

andri W.
May 12, 2015
nice design architecture
variatif breakfast menu, comfort n cleanless room, skypool
Very nice vacation

Junkyu L.
South Korea
May 12, 2015
Good price & lacation
Good price, location,kind staff
It's quite good for young peaple, But, it's noisy in thenught

Ng F.
May 11, 2015
Awesome Place!
Comfort. Cleanliness. Great service.

Kym H.
May 11, 2015
Great Location, Lovely Rooftop areas
Location, Rooftop Pool & Restaurant, Price
Spent 4 nights here as a solo traveler - great location on Jl Legian - walkable to everything I needed for a relaxing getaway. Lovely rooftop pool & restaurant area, & the Movie night was a nice idea for a quiet night in. Everything quite new & clean. A couple of downsides - the room (standard) only had one power point in the whole room (& nowhere near the bed, for phone charger etc), & no windows that opened (& no balcony, but I knew that when I booked it). & Wifi around the pool was quite patchy, but good in rooms and in restaurant. Others have mentioned rooms are noisy/thin walls, but I didn't find it an issue (std room # 128). Staff are friendly, bfast was very good, cocktails also very tasty. Would stay here again :-)

christopher S.
May 10, 2015
location, roof top area, checking out.
the very arrogant and rude security team will interrogate and question what your doing at the hotel every time you try to enter. they then search you and all your bags like your a criminal, which i found very annoying doing 4-5 times a day. the rooms have no hand soap in the bathroom. your supplied with only a toothbrush, shower cap and there is a very big bottle of shampoo/ body lotion fixed to the shower wall. it took housekeeping 3 days to change the batteries on my tv remote. the air conditioner would change to 26 every 3-4 hours. the towels are old and like drying yourself with sand paper. the cheaper bedrooms are not like what is in the photos. most rooms have a window with no view and no privacy as anyone in the hotel can look into your bedroom as they walk past your room. the main areas have poor lighting and it feel very dark, and scary in some areas of the hotel. how ever, the reception and food staff are all very nice. the pools are nice and the roof top area is amazing.. i got a little tired of the large cleaning staff always saying hello how are you as you moved around the hotel.but probably only because you get harassed and have every local trying to sell you something on the street outside the hotel. the breakfast is sufficient, bacon, potatoes, omlets, rice, noodles, breads and cakes, basic cereals, vegetables in some salty sauce, and fruit...