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Recent customer comments

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Very good



based on 5237 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

Josh P.
Australia
January 28, 2015
No title
Nil
No time for bad review. They can contact me by phone

Keng L.
Singapore
January 28, 2015
Enjoy Staying in this Hotel
Staff; Location & Ala Carte Meals
Our stay with the hotel was a very pleasant & comfortable stay.

fatime C.
Australia
January 27, 2015
love this place
The location I love . Easy to get around walking distance to Kuta .
when I go to Bali this is the place I stay the location is excellent it is close to main shops. This time I stayed in the new deluxe rooms.The private balcony was excellent And it was great having another pool as the top pool usually gets a little crowded . The only negative thing I would have to say is they need to change up the breakfast menu as it gets very repetitive having the same thing but other than that I wouldn't stay anywhere else .

Hendra S.
Indonesia
January 26, 2015
Good in almost everything except the bed
Location, Rooftop lounge,
Lousy bed, which made me woke up all the time in the middle of the night; and window which faced the aisle and 'thin' door so can hear all the talking outside the room.

Suzanne W.
United Kingdom
January 26, 2015
Misled as to location
Tv and wi-fi connection
I paid for 8 nights. Stayed 1. Totally misleading advert regarding this hotels location. No mention that it was in the heart if Kuta nightlife. At least 15 mins walk to the beach. Hassled continuously. Rooms tiny window looked out on corridor with people able to watch you in bed in your box sized room. Mine was directly beneath the upper floor dining area so every scrape of a chair was audible Noisy corridors. Reminiscent of Club 18-30's package hotel. Cost me £300 for 1 night. I was very intimidated that everytime you entered the hotel you were searched for fire arms / knives etc. You have to swipe you room card to use the lift as a security measure. You cannot move within the hotel without swiping your room card so they can monitor your movements throughout the hotel from the locked doors in corridors. As a solo traveller this was very intimidating and unnerving hence checking out the following morning and heading for a safer area. As previously mention there was no indication in the advert from this company the location of this hotel. I have travelled across the world and have known of Kuta's reputation so I know that if this company had stated it's location I would never if booked it. Totally misleading advert. Travellers not looking to be watching their backs or having their every moved monitored within this hotel would be advised not to book

stefanus B.
Indonesia
January 26, 2015
good
Starbucks, ATM, Skypool, Breakfast
The New Room is very good but the old one need to renovation.

Gerald D.
Thailand
January 25, 2015
Holiday bali
Service . Staff . Location
Very enjoyable and relaxing

azman M.
Malaysia
January 24, 2015
nice
lobby so great

Christine G.
Canada
January 24, 2015
Amazing place to stay!!
Location,pool,value
We loved it! Not one complaint!

GILDA J.
Malaysia
January 23, 2015
Value for Money
Superb Location, Value for Money & Comfy
Great!!