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The 5 Elements Hotel

Lot 243 Jalan Sultan, Chinatown, Kuala Lumpur, Malaysia 50000 (Show on map)

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The 5 Elements Hotel Kuala Lumpur - Fire Suite The 5 Elements Hotel Kuala Lumpur - Meeting Room The 5 Elements Hotel Kuala Lumpur - Meeting Room The 5 Elements Hotel Kuala Lumpur - City View The 5 Elements Hotel Kuala Lumpur - City View The 5 Elements Hotel Kuala Lumpur - City View
Area: Chinatown Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
1141 reviews

Value for Money
7.4
Location
8.4
Staff Performance
6.9
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
6.0
All reviews (1141)
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Leong Y. Families with older children Singapore, December 14, 2014
2015 holiday coming to this hotel again. Cheers!

Location and convenience
8
Great!
Wong K. Families with young children Singapore, December 4, 2014
5 element hotel experience

it is located at busy street of chinatown. food are available along the length of road.
6.3
Normal expectation of a moderate hotel.
Ravi S. Families with young children Singapore, December 3, 2014
Still need to improve

Good location; Convenient to go for touring.
8
1) Room's conditions need to be improved; 2) Our room's toilet bowl's cover did not fix tightly. We informed the front desk staff. But until the last day no repair work was done; 3) Hotel looks not old, but its maintainess is poor. The room door is not well painted and looks very old.
Martin S. Couples United Kingdom, December 3, 2014
Bed and breakfast

The location was great for China Town, the bed was very comfortable and the shower was great.
8
For a place in China Town the location is perfect. The room was very comfortable, the bed was very short for a deluxe Queen as at only 5ft 10 my feet were hanging out the end! But it was a really comfortable mattress. The room was clean and well appointed, although it all looked a little tired and in need of a good coat of paint. The shower was awesome, very hot and good pressure. Breakfast was included with the room but was disappointing, the selection was limited which made it hard to have only Western or only Asian choice, and unfortunately it was all cold including the"hot" options. However there was hot coffee and tea and plenty of toast. Whilst there are definitely areas for improvement, For a place to stay in this budget I would definitely recommend this hotel.
William C. Couples South Africa, December 2, 2014
Excellent Hotel

Cleanliness, well situated and very friendly staff
10
We really enjoyed our stay. Perfectly situated and clean
William C. Couples South Africa, December 2, 2014
Excellent Experience

Well situated, Very clean and breakfasdt good
10
We enjoyed our stay and will definitely stay there again
William C. Solo travelers South Africa, December 2, 2014
Good place to stay

Breakfast good, clean and friendly staff
9.7
Enjoyed it very much and will recommend it to my friends
Yun H. Families with young children Malaysia, November 29, 2014
good location for Less fussy travellers

location, bed, shower
7
This hotel serves the needs if you are not fussy about less friendly staff and really basic breakfast menu. Hotel room was overall good, comfy for two night stay. furniture was slightly old however the hotel seemed to have been recently refurbished so it was fine for me. Shower was excellent. Just thought the staff could really use some professional training.
Ng S. Solo travelers Singapore, November 29, 2014
Old and poor hotel

Location, location, location
3
Not really enjoyable though, it was just alright to stay in a 2-star hotel location in the heart of chinatown with easy access to other places of interest. Hotel cleaniness standard is not up to expectation, was initially given a room with air-con not working at all although the switch was on full blast at high speed. Call reception but no answer even after a relatively long ring so had to go down personally to reception counter and request for a change of room. Firstly rejected by the staffs as they claimed that the room is ok with the air-con working, and finally agreed to a change of room after I insisted. Still the change of room air-con is working just alright as the bed is actually placed at the window side much away from the air-con and one cannot feel any air blowing towards oneself. Shower tap is big and strong, and the TV monitor is big enough which these 2 are the only good points to bring up.
Ng S. Solo travelers Singapore, November 29, 2014
Not value for money

Reasonably good shower tap, Big TV set, Location
3.7
Not really enjoyable though. Was initially given a room on the 8th floor but the air-con was not working at all though switch to full blast. And the room was dirty too. Had to press the reception staff for a change of room; air-con in a better condition but as the single bed was positioned in a corner away such that one can't feel the air blowing directly. Also the clothes hanger in wardrobe are fixed 'dead' which does not allow us to take out to hang our other clothings elsewhere. Generally the stay in the room is still acceptable though not up to standard as claimed in the website.

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The 5 Elements Hotel Kuala Lumpur - Hotel ExteriorThe 5 Elements Hotel Kuala Lumpur - Hotel SignageThe 5 Elements Hotel Kuala Lumpur - Hotel LobbyThe 5 Elements Hotel Kuala Lumpur - Reception DeskThe 5 Elements Hotel Kuala Lumpur - Reception DeskThe 5 Elements Hotel Kuala Lumpur - Reception DeskThe 5 Elements Hotel Kuala Lumpur - Hotel LobbyThe 5 Elements Hotel Kuala Lumpur - FacilitiesThe 5 Elements Hotel Kuala Lumpur - ElevatorThe 5 Elements Hotel Kuala Lumpur - ElevatorThe 5 Elements Hotel Kuala Lumpur - Safety Deposit BoxThe 5 Elements Hotel Kuala Lumpur - RestaurantThe 5 Elements Hotel Kuala Lumpur - Wood SuiteThe 5 Elements Hotel Kuala Lumpur - Water SuiteThe 5 Elements Hotel Kuala Lumpur - Earth SuiteThe 5 Elements Hotel Kuala Lumpur - Earth SuiteThe 5 Elements Hotel Kuala Lumpur - Metal SuiteThe 5 Elements Hotel Kuala Lumpur - Fire SuiteThe 5 Elements Hotel Kuala Lumpur - Meeting RoomThe 5 Elements Hotel Kuala Lumpur - Meeting RoomThe 5 Elements Hotel Kuala Lumpur - City ViewThe 5 Elements Hotel Kuala Lumpur - City ViewThe 5 Elements Hotel Kuala Lumpur - City View

Customer Reviews - The 5 Elements Hotel, Kuala Lumpur

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