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2015
Excellent 8.2
Based on 1154 reviews

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About The Accord Metropolitan Hotel

Description

Located on GN Chetty Road, The Accord Metropolitan Hotel is an ideal base for leisure travelers seeking convenience, luxury, and relaxation. Guests should visit nearby attractions including the Birla Planetarium, Kalakshetra, and Elliot Beach. Back at the hotel, enjoy international and local Indian cuisine from the on-site restaurants that include Seasons, Zodiac, Pergola, and Royal Indiana. For the health-conscious, a fitness center is available. For those who would rather lounge, spend a relaxing day by the pool or enjoy all-day treatments at the spa. Be sure to take a break from relaxing and venture out around the surrounding area. With a convenient location and several leisure facilities, the hotel is an ideal base for leisure travelers in Chennai. When you're ready to book a room at The Accord Metropolitan Hotel, please enter your travel dates into the secure online booking form and click.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Hindi
  • Japanese
  • Tamil
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1300 INR
Breakfast Charge (when not included in room rate): 625 INR
Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 13.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 3
Number of Rooms : 162
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 2005
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 8.1
  • Food/Dining 7.9

4.4 Dushyan A.
United Kingdom
June 23, 2016
Highly disappointed
The hotel is run down, smelly rooms and the staff are constantly in a confused state! Went to the restaurant for a very expensive barbeque meal and they got our orders of well done meat wrong 3 times. No proper apology and compensation. I stayed in 3 hotels in Chennai and this was by far the worst!

7.6 R G.
Singapore
June 22, 2016
Five days stay at the hotel
Some delays encountered during check in and some problems with the door access card. All resolved amicably and expeditiously when the issues were highlighted to the GM. The GM accorded me time to listen to my feedback. Appreciated.

10 PREMA N.
Singapore
June 22, 2016
NO COMMENTS
EXCELLENT

6 Kanesan S.
Malaysia
June 17, 2016
Will visit in our next holiday
Need to improve on facility

8 P R.
Singapore
June 17, 2016
Accomodation in Chennai
We stayed twice- 9 June to 11 June & 15 June to 16 June in our return to Chennai after our trip to other parts of India. Arriving past midnight on June 9th, we were very tired but had to wait for more than half an hour before being assigned to our 2 rooms. We requested for an immediate change of rooms as the rooms were musty and dusty. There was an unpleasant odour from the bathrooms too which we attribute to poor cleaning. The change of rooms were effected within fifteen minutes. The reception staffs on duty that night was not very keen to hold much conversation, focussed more on administrative task at hand.Having travelled widely, I would like to suggest to the management to impress upon the staff that they are the hotel's ambassador as they are the first contact guests have with the establishment- impressions are indeed formed on very initial encounter. For guests who arrive well past midnight, check in procedures could be expedited to soothe the exhausted traveller. My return leg to the hotel was again hit by administrative delays at the check in stage. We were upgraded to two premier rooms. This was when we realised that the state of maintanence of the rooms were much better than the standard rooms which we stayed in earlier on. To me, all rooms regardless of type must be given equal treatment in terms of maintenance as the bulk of the hotel guests would be those who stay in the standard rooms mostly. The housekeeping staff- from cleaners to manager kept asking us if the room was ok n if we needed anythng else... this did not happen in June 9 to 11th. Upon check out on June 16th, we were attended to by a gentleman by the name of Kiran. He was very professional, warm & friendly. It is staff like him that would make customers return to this establishment. On a pleasant note, I would like to commend the staff at Pergola for their excellent service standards. They serve from their hearts!! Staff from the Restaurant at the lobby ( breakfast) could learn to provi

8 Ashok D.
India
June 16, 2016
good location, Nice place
great breakfast, attentive staffs

10 RAGHURAMAN C.
India
June 14, 2016
Excellent Hotel
Booked this hotel for a friend and his spouse. They really loved the stay there and everything was perfect.

5.2 Shiva M.
Singapore
June 11, 2016
Disappointing and Awful
- service was bad - housekeeping took 70mins to bring us fresh towels - have to call at least 4 times to get things done - communication between staff is horrible - asked for quiet rooms , due to work schedule. Gave us room right infront of the lifts - front desk lost our passport copies! And still can demand for re-scan when checking out. - some electrical points in the room didnt work.

5.2 Yusmaliza Y.
Malaysia
June 06, 2016
Not very happy
Need to improve a lot. No towel. Staff very slow. Poor communication

6.8 Thayumanavan K.
Canada
June 04, 2016
Not great to be evaluated at 8+
Linen delivery times disappointed. Cleanliness is a question. Not great.


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