Excellent 8.7
Based on 217 reviews

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About The Address Dubai Mall Hotel


Situated in the heart of downtown Burj Dubai, this hotel overlooks the incredible city. The Address Dubai Mall Hotel is attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world. Guests will have easy access to areas of interests, including Burj Al Arab, Desert Safari, and The Palm Island. Boasting 244 well-appointed guestrooms and suites, all come tastefully furnished and equipped with modern amenities including a bathtub, shower, and mini-bar. Guests can dine at the onsite restaurant where there is delicious and authentic grilled cuisine ranging from seafood to the traditional steak. A swimming pool, spa, and sauna are also available for guests to unwind after a long day of sightseeing in the city. Offering quality accommodation with an excellent location, The Address Dubai Mall Hotel is an ideal place to stay in Burj Dubai.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Chinese (Mandarin)
  • Filipino
  • French
  • Hindi
  • Russian
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The property requires a refundable security deposit of 500 AED upon check-in.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00PM
Check-Out Until: 12:00PM
Distance from City Center: 15 km
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 02
Number of Floors: 42
Number of Restaurants: 05
Number of Rooms : 244
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.0
  • Location 9.7
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.5
  • Food/Dining 8.2
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Salem M. from United Arab Emirates
Stayed one night in August 2016
Enjoyed my time
Will it was a wonderful experience to be there at the Address liked the view but still the receptionist miss guided us and told us we will get coupons for the breakfast but when we came in the morning there no coupons and they made us dine for 200 for two people but they asked for an extra 20 AED tourist charge and we are not tourist and they already took this charge for the room and we were charged twice
Reviewed August 24, 2016

mohammad R. from Kuwait
Families with young children
Stayed one night in August 2016
I expect better
the smell of the room was not good
Reviewed August 18, 2016

Saleh S. from Kuwait
Families with young children
Stayed 4 nights in July 2016
One of the best hotel in Dubai
One of the best hotel in dubai , friendly staff , new technology in rooms, good facilities and excellent breakfast . The only negative review is when they told us and all guests to leave hotel immediately due to emergency case and electricity problems in 40th floor and transferring us to another hotel which was vida hotel 4 star hotel .
Reviewed July 18, 2016

Jaafar A. from Bahrain
Business travelers
Stayed one night in June 2016
Reviewed July 17, 2016

Saif M. from United Arab Emirates
Stayed 2 nights in July 2016
Location in Dubai Mall
Excellent Facilities , accessible , friendly & welcoming staff
Reviewed July 10, 2016

Armah M. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Shopping Spree Spot!
Very covenience for shopping trip!
Reviewed June 22, 2016

Abdulkarim A. from Saudi Arabia
Stayed 2 nights in June 2016
No thing special
More than 1 hour waiting to check in even we came on check in time. too much expensive comparing to the other 5 stars hotels no thing special Service a bit slow as the hotel big
Reviewed June 06, 2016

Omer H. from Qatar
Solo travelers
Stayed one night in May 2016
The Best
Good Location . Comfortable Furnetures . Friendly Staff .
Reviewed May 15, 2016

abdullah B. from Saudi Arabia
Business travelers
Stayed 2 nights in March 2016
good location
location , facilities , the room service
was good , very slow speed wifi ,
Reviewed March 25, 2016

Khalid A. from Saudi Arabia
Business travelers
Stayed 5 nights in November 2015
Hotel location is very good
Location, clean and modern
Reviewed November 20, 2015


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