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The Apartments at Merdeka Palace Hotel

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000 (Show on map)

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The Apartments at Merdeka Palace Hotel Kuching - Lobby The Apartments at Merdeka Palace Hotel Kuching - Apartment The Apartments at Merdeka Palace Hotel Kuching - Aurora Court The Apartments at Merdeka Palace Hotel Kuching - La Habana The Apartments at Merdeka Palace Hotel Kuching - Seattle Coffee & Tea The Apartments at Merdeka Palace Hotel Kuching - Restaurant The Apartments at Merdeka Palace Hotel Kuching - Meeting Room The Apartments at Merdeka Palace Hotel Kuching - Meeting Room The Apartments at Merdeka Palace Hotel Kuching - Ballroom
Area: Kuching City Center Number of Rooms: 213

Recent customer reviews

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Good

7.2

from 14 reviews

Value for Money
7.0
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.6
Food/Dining
6.4
All reviews (14)
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Ikum U. Families with older children Malaysia, June 23, 2015
A 3 star std.

Location, parking
5.3
Not well maintain and reall a run down hotelm
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Lionel G. Business travelers Malaysia, June 9, 2015
Clean

Clean, large space, but low maintenance
6
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Sharifah M. Families with young children Malaysia, June 7, 2015
Unsatisfied hotel apartment

1. location of hotel - in the middle of town. 2. friendly employee
4.7
The apartment was below expectation. 1.There were no towels at all upon checking and was informed that the hotel was fully booked and there was insufficient towels and can only be ready at 4pm. However the helper took the towels from other rooms for us first. There was no smaller towels provided. 2. There was no refrigerator in the hotel apartment. Can say the kitchen was in-complete without any fridge even though there was an electric cattle and microwave. When enquire it was informed again the hotel was fully booked which we cannot accept. Noticed there was a place where a refrigerator normally being placed in a hotel room but it was empty. 3. The pipe at one of the bathroom was leaked and it had caused the floor wet and uncomfortable to use. Insufficient shampoo (one small bottle) provided for the usage of 3 adult. 4. The coffee table was not cleaned and wipe on the second day. The carpet was a bit dirty as our feet was 'black' while walking bare footed. There carpet should cleaned and shampoo. 5. The pillow was not fluffy like at other hotel.it is high time for the hotel to change it. 6. It is high time for the hotel to change their tv if the hotel had been considered as 5 star hotel. 7. The hotel need to check their facilities provided in the room. When we press 'do not disturb' at the side bed table, 'make up my room appear at the door and vice versa. 8. The curtain should be changed as we have difficulties to draw the curtain at the sitting room area as one of the railing equipment drop and we have to fix it and do manually. 9. Hanger was not provided in the small room wardrobe. 10. My family had mentioned that their first impression to the hotel was very disappointed.
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Unting R. Families with older children Malaysia, June 3, 2015
room condition antique

Spacious room, central location & convenient parking
6
Ok for big family
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Azzady J. Families with young children Malaysia, December 27, 2014
Good hotel

The Staff is great.
7
Great!
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Siti R. Families with older children Malaysia, November 4, 2014
Convenience in the heart of city.

1. Food for breakfast. 2. Service very fast once we called eventhough Iin the middle of night. 3. Spaciuos for 7 people.
8
Need to stay longer
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Hoo T. Business travelers Malaysia, September 27, 2014
Apartment is a good choice for family

Spacious, clean, location
8
Room area is big, with kichen, dinning and living hall. Feel comfortable. Scenary is good as u can see river, city view from room.
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Cheryl C. Families with older children Malaysia, July 28, 2014
Great location,everything else is terrible

Location
6
The hotel is strategically located at the heart of Kuching.Walking distance to Waterfront and area around.My family stayed in the Apartment "suite" for 3 nights.The suite was huge with a master bedroom and another smaller room.Suitable for 4 adults.A small kitchen available with microwave and electric kettle.We had to move room after the first night because the wifi wasn't working.There was no fridge or minibar as stated on agoda,only after notifying the staff did they bring one into our apartment.Everything seems old and there was a smell too.I think hotel needs a renovation and refurbishment to improve.The "suite" was a terrible choice,not sure about the standard rooms though.
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Tanaraj G. Groups Malaysia, June 1, 2014
Average Stay

The rooms are huge
6
The rooms at this apartments are huge but it is not well maintained. Bathrooms get flooded after bathing. It's an old building , really looks majestic from the outside but rooms could be the management needs to focus on the room maintenance.
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Clarence E. Groups Malaysia, February 28, 2014
Food, culture , people

Helpful staff, Great view , Clean
9
Apartment is clean with beautiful view of Kuching town. Lobby is impressive with lots of decors. Parking is no problem and hotel provide two parking space per room.
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The Apartments at Merdeka Palace Hotel KuchingThe Apartments at Merdeka Palace Hotel Kuching - LobbyThe Apartments at Merdeka Palace Hotel Kuching - ApartmentThe Apartments at Merdeka Palace Hotel Kuching - Aurora CourtThe Apartments at Merdeka Palace Hotel Kuching - La HabanaThe Apartments at Merdeka Palace Hotel Kuching - Seattle Coffee & TeaThe Apartments at Merdeka Palace Hotel Kuching - RestaurantThe Apartments at Merdeka Palace Hotel Kuching - Meeting RoomThe Apartments at Merdeka Palace Hotel Kuching - Meeting RoomThe Apartments at Merdeka Palace Hotel Kuching - Ballroom

Customer Reviews - The Apartments at Merdeka Palace Hotel, Kuching

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