arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.2
Based on 31 reviews

Recent customer comments

Filter by traveler type
Very good



based on 31 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 5.7
  • Location 8.4
  • Room Comfort/Standard 6.8
  • Service 7.5
  • Value for Money 7.0
  • Food/Dining 6.8

9.7 suhailia J.
Malaysia
November 30, 2015
value for money
comfort and value for money
good

5.3 Ikum U.
Malaysia
June 28, 2015
A 3 star std.
Location, parking
Not well maintain and reall a run down hotelm

6 lionel K.
Malaysia
June 16, 2015
Clean
Clean, large space, but low maintenance

4.7 Sharifah D.
Malaysia
June 09, 2015
Unsatisfied hotel apartment
1. location of hotel - in the middle of town. 2. friendly employee
The apartment was below expectation. 1.There were no towels at all upon checking and was informed that the hotel was fully booked and there was insufficient towels and can only be ready at 4pm. However the helper took the towels from other rooms for us first. There was no smaller towels provided. 2. There was no refrigerator in the hotel apartment. Can say the kitchen was in-complete without any fridge even though there was an electric cattle and microwave. When enquire it was informed again the hotel was fully booked which we cannot accept. Noticed there was a place where a refrigerator normally being placed in a hotel room but it was empty. 3. The pipe at one of the bathroom was leaked and it had caused the floor wet and uncomfortable to use. Insufficient shampoo (one small bottle) provided for the usage of 3 adult. 4. The coffee table was not cleaned and wipe on the second day. The carpet was a bit dirty as our feet was 'black' while walking bare footed. There carpet should cleaned and shampoo. 5. The pillow was not fluffy like at other hotel.it is high time for the hotel to change it. 6. It is high time for the hotel to change their tv if the hotel had been considered as 5 star hotel. 7. The hotel need to check their facilities provided in the room. When we press 'do not disturb' at the side bed table, 'make up my room appear at the door and vice versa. 8. The curtain should be changed as we have difficulties to draw the curtain at the sitting room area as one of the railing equipment drop and we have to fix it and do manually. 9. Hanger was not provided in the small room wardrobe. 10. My family had mentioned that their first impression to the hotel was very disappointed.

6 unting R.
Malaysia
June 05, 2015
room condition antique
Spacious room, central location & convenient parking
Ok for big family

7 azzady J.
Malaysia
December 31, 2014
Good hotel
The Staff is great.
Great!

8 Siti O.
Malaysia
November 06, 2014
Convenience in the heart of city.
1. Food for breakfast. 2. Service very fast once we called eventhough Iin the middle of night. 3. Spaciuos for 7 people.
Need to stay longer

8 HOO S.
Malaysia
September 29, 2014
Apartment is a good choice for family
Spacious, clean, location
Room area is big, with kichen, dinning and living hall. Feel comfortable. Scenary is good as u can see river, city view from room.

6 Tanaraj G.
Malaysia
August 12, 2014
Average Stay
The rooms are huge
The rooms at this apartments are huge but it is not well maintained. Bathrooms get flooded after bathing. It's an old building , really looks majestic from the outside but rooms could be the management needs to focus on the room maintenance.

6 Cheryl C.
Malaysia
July 29, 2014
Great location,everything else is terrible
Location
The hotel is strategically located at the heart of Kuching.Walking distance to Waterfront and area around.My family stayed in the Apartment "suite" for 3 nights.The suite was huge with a master bedroom and another smaller room.Suitable for 4 adults.A small kitchen available with microwave and electric kettle.We had to move room after the first night because the wifi wasn't working.There was no fridge or minibar as stated on agoda,only after notifying the staff did they bring one into our apartment.Everything seems old and there was a smell too.I think hotel needs a renovation and refurbishment to improve.The "suite" was a terrible choice,not sure about the standard rooms though.