Very good 8.0
Based on 243 reviews

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About The Arista Hotel Palembang


This modern hotel is situated in the south of Sumatra and is a great choice for travelers visiting the beautiful area of Palembang. The hotel is conveniently close to some of the area's best shopping centers and business venues as well as famous tourist destinations such as the soothing shores of the city's Musi River and several interesting museums. The Arista Hotel Palembang offers clean and comfortable accommodation with spacious guestrooms complete with stylish furnishings and modern amenities including air conditioning, satellite TV, and Wi-Fi internet. The hotel also features the Malabar Coffee Shop which serves a delicious breakfast as well as traditional Indonesian cuisine for lunch and dinner.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Arabic
  • Chinese (Mandarin)
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 09:00AM
Check-Out Until: 12:00 PM
Distance from City Center: 3 km
Distance to Airport: 25 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 9
Number of Restaurants: 3
Number of Rooms : 144
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2006
Year Hotel Last Renovated: 2010
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Verified traveler reviews

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Very good

  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.0
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 8.0

Freddy W.
July 14, 2016
good breakfast
Great location, near shooping mall, just 10metres.

Erik T.
July 14, 2016

Adrian T.
June 01, 2016
Arista stay
Good staff services. Facilities need improvement for 5 star hotel. Bath tub tap not working properly. Bath tub not deep enough, therefore water splashing and wetting the floor. One light in toilet not working. Some miscommunication with regards to airport transfer. One staff said transfer from airport to hotel is free but transfer from hotel to airport chargeable. On check out day, I was charged for the transfer from airport to hotel and they were not sympathetic when I explained to them what was told to me by the other staff. Not wanting to make a fuss, I paid for the transfer but arranged my private hire to the airport. These were some of the things that marred an otherwise stay in Palembang.

Marcus C.
United Kingdom
April 16, 2016
High price but good quality
ok pool but wifi did not work

Suwanto T.
April 11, 2016
Hotel with good short stay
This hotel is at good location and nice room and bathroom.

debby D.
February 24, 2016
Nice location
The room is clean, staff is nice, food is good, perfect holiday
Im happy stayed during hotel

shierly S.
February 20, 2016
great hotel
close to mall

February 03, 2016
Clean and quite
Very good place to stay, especially by business

January 31, 2016
Good hotel for business traveller
Breakfast was very good, the bathroom was very clean, the location was very strategic

tini I.
January 13, 2016
Staffs, food,clean
Great staff,friendly place wonderful


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