Very good 7.9
Based on 251 reviews

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About The Arista Hotel Palembang


This modern hotel is situated in the south of Sumatra and is a great choice for travelers visiting the beautiful area of Palembang. The hotel is conveniently close to some of the area's best shopping centers and business venues as well as famous tourist destinations such as the soothing shores of the city's Musi River and several interesting museums. The Arista Hotel Palembang offers clean and comfortable accommodation with spacious guestrooms complete with stylish furnishings and modern amenities including air conditioning, satellite TV, and Wi-Fi internet. The hotel also features the Malabar Coffee Shop which serves a delicious breakfast as well as traditional Indonesian cuisine for lunch and dinner.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Arabic
  • Chinese (Mandarin)
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 09:00AM
Check-Out Until: 12:00 PM
Distance from City Center: 3 km
Distance to Airport: 25 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 9
Number of Restaurants: 3
Number of Rooms : 144
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2006
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.0
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 7.5
  • Food/Dining 8.0
Sort by

shierly S.
August 23, 2016
Friendly staff and clean room

shierly S.
August 23, 2016
Great location and clean

shierly S.
August 22, 2016
Great location and breakfast

Ismanto U.
August 20, 2016

Freddy W.
July 14, 2016
good breakfast
Great location, near shooping mall, just 10metres.

Erik T.
July 14, 2016

Adrian T.
June 01, 2016
Arista stay
Good staff services. Facilities need improvement for 5 star hotel. Bath tub tap not working properly. Bath tub not deep enough, therefore water splashing and wetting the floor. One light in toilet not working. Some miscommunication with regards to airport transfer. One staff said transfer from airport to hotel is free but transfer from hotel to airport chargeable. On check out day, I was charged for the transfer from airport to hotel and they were not sympathetic when I explained to them what was told to me by the other staff. Not wanting to make a fuss, I paid for the transfer but arranged my private hire to the airport. These were some of the things that marred an otherwise stay in Palembang.

Marcus C.
United Kingdom
April 16, 2016
High price but good quality
ok pool but wifi did not work

Suwanto T.
April 11, 2016
Hotel with good short stay
This hotel is at good location and nice room and bathroom.

debby D.
February 24, 2016
Nice location
The room is clean, staff is nice, food is good, perfect holiday
Im happy stayed during hotel


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