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Recent customer comments

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Very good



based on 849 reviews
  • Cleanliness 8.3
  • Facilities 7.0
  • Location 6.9
  • Room Comfort/Standard 8.2
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 7.1
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Jeremy K. from Singapore
Couples
Stayed 3 nights in December 2014
good stay
location.
The stay at the hotel was fine. Great location. Near to junceylong shopping mall. Breakfast was fine however I personally felt that the hotel is more of a 3 star instead of a 4. There is only one lift in the hotel hence you might wish to use the stairs which is faster:) Overall the stay was not bad.
Reviewed December 21, 2014

lim Y. from Malaysia
Families with older children
Stayed 4 nights in December 2014
comfort and clean
comfort, clean and washing facility.
with big freezer and no cooking facility is a waste.no day bed and the balcony is so small.a saparate shower in deluxe rooms is good.gyms is not available.mulbery massage is opposite is nice.
Reviewed December 21, 2014

lim Y. from Malaysia
Families with young children
Stayed 4 nights in December 2014
comfort ,walking distance to beach and shopping.
big room,cold aircond and quiet.
good but only one lift.small swimming pool and the gym is in another building which we need to travel if want to use.bathroom is very bad design .when taking bath we must climb on top of bath tub and rain shower will wet the bathroom.morning breakfast limited choice.a very nice massage parlour just opposite side of hotel Mulbery very comfortable and good service...
Reviewed December 21, 2014

Saimun C. from Malaysia
Families with young children
Stayed 4 nights in December 2014
Excellent stay
Value for money, great service, staff is flexible in accommodating guest request
Room was large as in picture. Everything in good condition and clean. Swimming pool had amazing view. Breakfast was complete. Staff was flexible to accommodate my request for shuttle for family of 4 in small car and no charges for little kids at breakfast.
Reviewed December 17, 2014

Jack D. from United States
Couples
Stayed 4 nights in December 2014
Extended thanksgiving weekend
Clean, reasonable price, friendly staff
Reviewed December 11, 2014

Prateek N. from India
Groups
Stayed 3 nights in December 2014
Disgusting staff
The staff were impolite and they charging so high as compared other hotels. As stated above won't recommend
Reviewed December 09, 2014

Erkan D. from Australia
Couples
Stayed 3 nights in November 2014
MOST EXCELLENT PLACE TO STAY
Value Staff Location
5 STARS from head to toe You can NOT be dissapointed...
Reviewed December 05, 2014

Erkan D. from Australia
Couples
Stayed 6 nights in November 2014
Awesome 5 stars service rooms great size!
Breakfast location room service staff excellence too many to mention!
By far the best staff and a new age complex made it a joy to stay must come back and stay again stayed 9 nights! Pure excellence
Reviewed December 05, 2014

Kan F. from Singapore
Groups
Stayed one night in December 2014
interesting rooms
spacious, clean, friendly staff
Was having fun. Room spacious and mordern. Staff are helpful. Feels pretty at home in this hotel.
Reviewed December 05, 2014

Juan S. from Australia
Families with older children
Stayed 3 nights in November 2014
No views and far from the beach
Very nice and friendly staff, decent buffet breakfast included, spacious superior rooms
My stay was okay, the hotel is kept in good condition although cleanness in rooms are not the best, particularly in the toilets. There's a tall building next door blocking the view from the room. It's difficult to go back to the hotel, no many taxi drivers know where it's located. Walking from the hotel to the beach is more than 20 mins on a very busy road.
Reviewed December 03, 2014