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About The Au Co Cruises

Description

Every room in the cruise offers guests an ironing board, LCD/plasma screen TV, and a bathtub. For the comfort and convenience of guests, you'll also find meeting facilities, shops, and room service all on-site. Guests may make use of the cruise's excellent recreational and leisure facilities including a jacuzzi and water sports. With a full range of popular amenities and a friendly, caring staff, it's no wonder guests keep returning to The Au Co Cruises. When you're ready to book a room, please enter your travel dates into the secure online booking form and click.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • spa
  • massage

Swimming & soaking

  • hot tub

Water sports

  • water sports (non-motorized)

Food & beverage

  • room service
  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Languages Spoken

  • English
  • Vietnamese
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Policies

The price does not include round trip transfer by bus (35 USD/person). The bus depart by 8.00 am from Center of Hanoi and boat embarkation starts around 12:00 PM at Tuan Chau Marina.

The prices include: Welcome cocktail, entrance fees and sightseeing fees,Accommodation in luxury air-conditioned en-suite cabin, 2 lunches, 2 dinners and 2 breakfasts, Iced-water and regular tea during the cruise, 30-minute use of Jacuzzi.
- Kayak service, Onboard insurance, taxes and service charges.

Guests are required to provide the hotel name, address and contact number in Hanoi and Halong, personal information (full name, date of birth, nationality, passport number or ID, visa expiry date) at least 48 hours in advance for the pick-up service (charge applied) and registration. Please contact the cruise for more information.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:30 PM
Check-Out Until: 10:30 AM
Distance to Airport: 20.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 32
Room Voltage: 220
Time to Airport (Minutes): 240
Year Hotel Built: 2011
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Important notice

Please note that Halong Bay is approximately 170 km (105 miles) from Hanoi. Transportation to Halong Bay takes about three to four hours. Bhaya Cruises can assist with transfers from your hotel or from Noi Bai International Airport in Hanoi. For details, please contact The Au Co Cruises using the contact information received after booking.
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Recent customer comments

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Exceptional



  • Hotel Condition/Cleanliness 9.6
  • Facilities 9.5
  • Location 9.5
  • Room Comfort/Standard 9.1
  • Service 9.5
  • Value for Money 8.8
  • Food/Dining 9.3

Rachel H.
Malaysia
June 30, 2016
Awesome experience
Great rooms and clean, helpful staffs, wonderful food and we had an enjoyable stay at Au Co Cruises! Although it is pricey, it is worth every penny. You get what you paid for!

Angela G.
Spain
June 23, 2016
AuCo Cruise n2
Excellent services and food. Staff was kind and helpful. Enough time for water activities: swimming & kayaking. And although water was dirty on the beaches, we loved the kayaking experience!

Mary K.
Singapore
June 04, 2016
Fantastic itinerary and service
Definitely the best cruise experience on Ha Long Bay. The only 3D2N cruise that gives you access to the cruise ship throughout. Everything was perfect... except for the spa services. Staff service was superb... especially the humorous cruise manager and the asst cruise manager. Our room was cleaned/ packed almost everytime we leave the room for the planned activities. Food is good and very nicely presented. When we go for beach activities, beach towels and cold water are prepared. When we return, we are welcomed back with refreshing iced tea and cold peppermint scented towels. A lot of effort is put into the whole cruise.

Wei-Ling J.
Taiwan
April 06, 2016
Nice trip
impressing tour but maybe is much suitable for senior people

Tsung-Ting L.
Taiwan
January 02, 2016
Good stay
Comfortable room, helpful staff, and wonderful food

Han K.
Malaysia
December 26, 2015
An enjoyable cruise holiday
Very friendly staff, very well organized, superb condition.
Enjoyable. Will recommend to others.

Jaslyn C.
Singapore
March 05, 2015
Relaxing cruise in halong bay
The staffs, foods & comfort.
Wonderful.

Patrick T.
Canada
February 16, 2015
Best Experience !!!! Awesome is all I can say !
service was outstanding, Food was great, Activities were well planned.
Really Highly recommended experience. I will be back and will only choose The Au Co cruise. Amazing staff !

Melissa J.
New Zealand
February 11, 2015
Great
Great cruise, lovely staff. Only complaint is the BBQ dinner wasn't as good as the rest of the meals which were all great

John M.
United Kingdom
February 01, 2015
Amazing trip
The staff, the excision and the food
The cruise was beyond our expectations, the staff could not be more helpful and accommodating. Every mealtime was a wonderful surprise with 5 courses and catering for my wife who is vegetarian.


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