Excellent 8.5
Based on 439 reviews

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About The Banjaran Hotsprings Retreat


Ideally sitting amidst a tropical jungle, this harmonious and peaceful property is a great escape. A sanctuary indeed, The Banjaran Hotsprings Retreat offers wellness, longevity, rejuvenation, and detox treatments. Guests can visit the panoramic cliffs surrounding the property, magnificent waterfalls, take a dip in a private Balinese pool, or even take a walk to explore this amazing property. The Banjaran Hotsprings Retreat boasts 25 spacious, luxurious villas that are secluded in gardens, while some rest on the water, and most feature spacious balconies that overlook the water canal. Simply a magical and fascinating resort, guests will definitely be at peace during their stay at The Banjaran Hotsprings Retreat .
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Garden
  • Steamroom

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)

Access, services, and conveniences

  • Laundry service
  • Pets allowed
  • Safety deposit boxes
  • Smoking area
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The minimum age required to stay at this property is 12 years.

  • Minimum age of guests is: 18 year(s).
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 160 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 1
Number of Restaurants: 1
Number of Rooms : 25
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2009
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Verified traveler reviews

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  • Cleanliness 9.0
  • Facilities 9.0
  • Location 8.8
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 7.6
  • Food/Dining 6.9

Zhen K. from Malaysia
Stayed one night in June 2016
Wonderful Vacation
Staff is friendly, location can access through waze easily, a great place to short vacation.
Reviewed August 23, 2016

Sharon S. from Malaysia
Stayed 2 nights in August 2016
A great little getaway
I've wanted to go to Banjaran for awhile but the price was a bit steep. However, recently we decided to splash out and spend 3D2N there. It was well worth it. I loved everything (except the mosquitoes... maybe they would like to have some citronella plants throughout the villas?) It was very relaxing and I loved all the different caves. Breakfast was a bit simple... but adequate. My favourite was the private jacuzzi in the villa. And the private pool. And the crystal cave... oh hang on.. that's a lot of favourites... suffice to say I had a great time and will like to go back again.
Reviewed August 23, 2016

Yim Y. from Malaysia
Stayed one night in August 2016
Gals getaway
Great staff. Limited activities so a one night stay good enough. Crystal cave smaller than expected and crystals were implanted. Kudos to the food and beverage manager.
Reviewed August 17, 2016

Sritharr J. from Malaysia
Stayed one night in August 2016
Super friendly staffs and awesome place
I took my wife for a surplice birthday treat. I never arrange anything with the hotel staffs. They saw her DOB from the registration form and made a visit the villa. Since we was not around, they decorate the bed with petals and delivered a birthday cake. Really made her day even more special. Totally satisfied for the paid money.
Reviewed August 17, 2016

Wei W. from Singapore
Stayed one night in August 2016
Perfect getaway
Pros: -peaceful stay away from noise -service top notch -food good -facilities superb -staff helpful Cons: -due to arrival of VIPs, cellar was closed to public so quite disappointed -DVD selection some movie disc does not come with English subtitles Overall verdict: was ideally best getaway I ever had if only I have the opportunity to take a look n dine in the Jeff cellar
Reviewed August 14, 2016

Dalila K. from Malaysia
Stayed 3 nights in August 2016
staff was friendly from start till the end of check out. was greeted and always helpful. room was amazing and comfortable. privacy. the surroundings of the caves and nature was definitely relaxing. jeff's cellar IS A MUST TRY once in a life time opportunity. compliments to the chef. overall everything was amazing.
Reviewed August 07, 2016

LAY O. from Malaysia
Families with young children
Stayed one night in July 2016
Reviewed August 04, 2016

Tian L. from Malaysia
Stayed one night in July 2016
Atmosphere there is very nice.
Love the place so much. If next time got discount I will go again.
Reviewed July 16, 2016

Nor H. from Malaysia
Families with older children
Stayed 2 nights in July 2016
banjaran hot springs is the best :)
I personally would like to mention that I regret staying here for only 2 nights . I wish I could extend a few more days there . This place is extraordinarily amazing and peaceful. The staff there are very friendly and helpful . I enjoyed the hospitality there . Thumbs up to two of their staffs there Ms Melvinder and Mr Zam for their friendly service . I stayed at their Garden Villa which is prefarabbly for anyone who prefers to have their own private pool . I would definitely come back again
Reviewed July 14, 2016

CS T. from Malaysia
Stayed one night in July 2016
Really enjoy the villa facilities and relax!
Reviewed July 10, 2016


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