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The Bellavista Hotel

M.L. Quezon National Highway Pusok, Lapu Lapu City, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 48

Recent customer reviews

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Good

7.1

based on
208 reviews

Value for Money
7.0
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (208)
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Warren S. Solo travelers United States of America, October 18, 2014
pass on this for another

only 1 thing - pool ... workers friendly
5.3
impossible to open bathtub drain - had to report it daily and i had to tell management ' l e a v e them open" after they clean the room s - toilet hard to flush they not want to give you a. no free water to drink (do not drink water from faucet this hotel) - girl said 2 bottles free water on check-in only.. hahahh b. they only want to give you 1 shampoo and (if any) conditioner etc even if 2 people in your room on check out they detained my taxi driver for over 45 minutes saying i did not pay for my room.. declaring i paid 2 days only - i said yes, but i had also (again) paid for my room online due to better rate than they offer.... they insisted i did not pay without looking at their computers for 2 days... yes, i had paid 2 days earlier on computer and they were demanding i pay them cash .. they knew i was checking out but did not send anyone to room to check it as i was checking out - they waited until i was in taxi to say they had to check the room despite it being 12 noon - they had all morning to check it as all my things were packed and ready to leave. after demanding i return inside and demanded taxi wait and not take me to different hotel - they 'eventually' found reservation made via same website as before rooms and hallways have very old stained carpet - unknown if clean or not - but also distinct smell in their hallways/rooms of 'humid ?" carpeting.. no view from room. lied about avail rooms with large double size beds far better choice is to stay across the street - cleaner, shower, etc flawless free airport pick-up and ride to airport. bellavista did not
Ida O. Groups Norway, September 21, 2014
Bellavista!

Clean,Good location
7
Bellavista! Just okay:-).Nothing's special.
Stephen B. Solo travelers Australia, August 20, 2014
Ok

Staff location and food
8.7
Excelent
Nenita K. Families with older children Philippines, August 19, 2014
The Bellavista Hotel in August 2013

room dining interieur
7.7
good and satisfied
Christine Y. Groups Malaysia, July 31, 2014
near to airport

near to airport
5.3
rooms a bit rundown
Dale W. Couples Australia, July 7, 2014
poor. never again

close to airport, close to shop, airport pick up
4.3
When we arrived at the hotel at 5am, we found that we had been given 2 single beds instead of a double. We were advised that we could be moved but only to an upgraded room and had to pay extra. I found the staff difficult to deal with and unaccomodating. We have stayed at this hotel before and enjoyed the close proximity to Mactan airport. It seems the hotel standard has dropped and now resembles a two star hotel at best. Our room was infested with cockroaches and as a result we had to throw away toiletries that had cockroaches crawling inside. Disappointed, will not stay here again.
Christelle M. Families with young children Philippines, July 5, 2014
Value for the money

accessibility and clean bathroom
7.3
I booked two Deluxe rooms and one of the rooms bed was dusty. The aircon on the other room failed.
Wong C. Solo travelers Singapore, May 17, 2014
Very bad

Nothing good to say.
6
Not very good. Hotel is very stuffy. Breakfast is bad.
Antonette F. Business travelers Philippines, April 25, 2014
Convenient.

Easy access to the airport, near to my meeting place and location, good breakfast
7.3
A place to come back and suggest to a friend.
George M. Couples United States of America, April 12, 2014
Clean rooms with friendly staff

Near airport, good value for the money, and good breakfast
8.3
Convenient with airport transport and good breakfast

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