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The Berkeley Hotel Pratunam

559 Pratunam, Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
6369 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (6369)
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James P. Solo travelers United States of America, March 16, 2014
Not 5 Star, not even close, but not bad

Great breakfast, friendly staff, excellent breakfast
6
While I liked the hotel, common areas better than rooms. Incidental music playing in the halls, is nice but loud. I can hear it in my room with the door closed. The room was not luxury, the build quality of furniture and fixtures was 3-Star, not bad but one expects quality with 5-Star. Double vanities in the bathroom for instance, but an outlet is absolutely required. The furniture shouldn't be pressboard. Chairs should be fabric, not vinyl. 24-room service (no food after 11pm anywhere on the property) is required. Again, nice but not 5-Star. The hotel lacked attention to detail in the room and the initial cleanliness wasn't up to standard. There was a sticky ring from a drink on the nightstand. The mirror on the wall was attached crooked, windows weren't clean. There was a week-old notice concerning repair work in the hotel. No room inspection. The slippers were used, not new, and dirty.Also, there was unfinished repair work in the bathroom. If the management had done their job, hotel could be a great 4-star. One other thing that was annoying, I tried to use the spa for a 2 hour thai massage. They would not allow me to charge it to my room, and I wasn't allowed to use my card. So I'd have needed to go back up to the room to get cash and come back down. Why advertise and in-house spa if it isn't integrated into the hotel's payment system.
Shuna S. Groups Singapore, March 16, 2014
Convenient and centrally located:)

Location, accessibility and value for money
8
Pleasant stay, value for money, affordable for the price we paid. Highly recommended :)
Teng L. Groups Singapore, March 15, 2014
great place to stay

helpful and friendly staff. new. spacious.
6.7
thumbs up for the super helpful staff when asked for directions, they even draw a map for us :) hotel is located near Platinum Mall, Pratunam Market and there's daily street market at night. BTS train station is ~10 mins walk. had a pleasant stay there!
Teo M. Groups Singapore, March 15, 2014
splendid and surperb experience well location

convenient and comfortable nice breakfast n good location
8
Very enjoyable excellent surrounding easily located nice and good service by hotel staff
Shin Y. Groups Malaysia, March 15, 2014
Worth for it!

Near to the shopping area, large room, good service
8.3
The room was big and the staff is friendly. Very near to platinum mall (about 5-10min walk). The taxi service offer by the hotel is very expensive, but u can ask for help from the hotel staff to call you a meter taxi. Overall not bad and i definitely will go back to this hotel next time.
Wee T. Solo travelers Singapore, March 15, 2014
Surprised that the staff speak fluent english

Easy accessible to major shopping malls, clean, fast service
9.7
It was a pleasant stay and it was my 1st time there. Price is reasonable too.
Ying H. Families with older children Singapore, March 15, 2014
Shop till you drop and the land of many smiles

Friendly and welcoming staff who are most willing to help and give travel suggestions
6.7
Pros: All the staff are very welcoming and speak good English, and upon asking for directions or suggestions to their country's attractions they light up with generosity in their knowledge. Cons: The area outside our hotel room was not well-maintained, utility doors not able to close properly leaving a very bad stench at the corridor. Either the carpets not cleaned or sewage pipes are spoilt.
Ng Y. Groups Singapore, March 15, 2014
good experience!

big room
7.7
Took the family room so it was spacious. Free Internet which is a plus point as bkk Internet mostly need to pay
Rui S. Couples Singapore, March 15, 2014
will definitely come back again when in bangkok

Prime location, spacious room, staff friendly
7.7
1st impression when stepping into The Berkeley Hotel Pratunam, was a luxury hotel with its newly furnished furniture and fittings. The hotel staff was friendly and able to speak English well, especially the bell boy. The bell boy was very friendly and helpful. He will help us flagged a cab whenever we need to travel to another shopping area. Hotel is strategically located at the busiest street in Bangkok which is about 5-8 minutes walk to the wholesale Pratunam Market and the Platinum shopping mall. Hotel room is situated at the north tower which required us to make a little bit. Hotel room is spacious with clean bedsheet and also have ample space which able to fit in about 4 big luggage. The only thing which i think the hotel can improve is, maybe the management of the hotel can advertise about the hotel more frequently and extensively as most of the taxi drivers are unaware of this new hotel location which make travelers inconvenience. Other than that, i will definitely will go back to the same hotel if i travel to Bangkok in the future.
Joanne P. Couples Australia, March 14, 2014
Perfect location, very luxurious hotel

Friendly staff, close to shopping centres and markets, tours arranged, great swimming pools and resturants
10
We loved it and would defiantly recommend it to anyone wanting a perfect city location. Very friendly, helpful staff.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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