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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 12505 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (12505)
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Teo L. Families with young children Malaysia, February 23, 2015
Good location , value for money

Location , value , hotel condition
8
Nice hotel at pratunam area . Easy to move around .Value for money
Chan L. Couples Malaysia, February 23, 2015
Great location

location, cleanliness, room comfort
7.7
Great location, where is located near to many malls, local massage shops, local street foods, and also night market.
Lee P. Families with young children Malaysia, February 23, 2015
good

good service and the hotel very clear
10
5 day of 4 night stay and outside hotel night market very good
Jesmond L. Families with young children Malaysia, February 23, 2015
Good location , comfortable stay and good price

cheap and easy access
8.3
overall is good!
Melissa T. Families with older children Singapore, February 23, 2015
luxury corner family suite at main tower

location, value, room space
5.7
The hotel was pretty spacious because we had corner suite but the sound proofing system was bad. You can hear neighbours or people in the corridor. Also the bed frame is very sharp and it is very painful to get hit by the corner of the bed frame. The lighting in the room is dark. Not enough lights. No bathroom slippers but have the basics like toothbrush toothpaste shampoo etc. Some tiles in the toilet floor had fallen off and algae or some gross stringy things were dangling and growing. There were 6 lifts but was quite slow. Breakfast buffet was acceptable but not fantastic. Location and space of the hotel are the hotel's merits.
Seng L. Families with young children Singapore, February 23, 2015
generally good hotel

room size, clean, pool
8.3
Generally ok. Check in was not good, as the staff told us no available room despite it was already around 3:30pm. Only after several rounds of insistence then they gave us the room. Massage place has a lot of mosquitos.
Si Y. Families with older children Singapore, February 23, 2015
Good Location

Location, Price, Room
7.7
The location of Berkeley is very good, connected to Palladium mall. Palladium mall has cheap massage parlours but it closes early, about 8pm. Breakfast spread is normal. But the wifi connection is not stable. The family suite is very big. However, face towels are not replenish for one of the nights. Price is very affordable for 5 star hotel. It is necessary for the staffs to improve on their service and attitude.
Tan S. Groups Singapore, February 23, 2015
Nice Hotel. Bad Service!

Location, hotel room and cleaniness
6
Location is good. But the staff service is terrible. We given a room with the toilet flush not working. Technician came, did something and said had fixed but we checked is still not working. Cut story short, the process to change to another room was very unpleasant and staff was very rude. Nevertheless, the room is clean and spacious.
Si Y. Families with older children Singapore, February 22, 2015
Superb location

Good location, Reasonable price, Clean room
7.7
Berkeley is very good located for a shopping trip. It is connected to the Palladium mall, a short walk to the Platinum mall. Pratunum night market is just at the doorstep. The other major malls are just a short taxi ride away. Both interior and exterior of the hotel do have 5 star standard. However, the service of most of the staffs do need much improvement to reach 5 star standard. No room slippers are provided in the room unless we call. But, the housekeeper operator is not very friendly. Another plus point for Berkeley, the price is reasonable.
Ou Y. Couples Malaysia, February 22, 2015
Nice and good location

Breakfast swimming pool and location
9

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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