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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 12488 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (12488)
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Lee P. Families with older children Malaysia, February 22, 2015
Pretty Average for the buck

Location. Helpful concierge.
6.3
Location is the only saving grace. The breakfast fare was so-so, no big deal, a bit lacking. The toilet washbasin was partly clogged and it takes a while for the water to clear. The third bed wasn't set up as promised upon check-in. When we came back about four hours later after shopping, the third bed was not set up as assured by the front desk "in 20 minutes after check-in". We had to follow up with the front desk and maintenance.
Soon H. Families with young children Malaysia, February 22, 2015
Value for Money, Good Location

Good location which is near to all the shopping area
9
Soon H. Families with young children Malaysia, February 22, 2015
Good Location for shopping

Shopping area is all around
9
Iuan S. Families with older children Singapore, February 22, 2015
Grand hotel but could still be better

Comfort of the room, location of the hotel and grand hotel
6.7
It was an average experience. The service of the staff definitely has room for improvement. The location is ok and the breakfast is ok too.
Qun Y. Families with older children Malaysia, February 22, 2015
Nice location

Good location, spacious room, convenient
7.3
There is a freeflow of welcome drink- ginger tea at the lobby. The hotel room is very spacious and clean. Free wifi is available in the room. The location is very near to platinum mall and pratunam market. However, we had been facing some communication problems with the staffs as most of them do not understand english. The swimming pool is not that big as shown in the picture. Overall still a good stay with family.
Bernice C. Solo travelers Singapore, February 22, 2015
Good location.

Location was excellent.
7.7
Berkeley Hotel Pratunam is in between Baiyoke wholesale center and Siam paragon shopping area. It's also only about 5-10 minutes walk to Chit Lom BTS, from which you can take the train to Mo Chit station if you are heading for Chatuchad weekend market. There are also a lot of cheap and delicious street food available right outside the hotel daily. Hotel breakfast is average and forgettable. Hotel staff are generally friendly and approachable. Overall cleanliness of the hotel is above average. Gym is relatively new and sufficiently spacious and well-equipped.
Sootoo T. Families with older children Singapore, February 22, 2015
good hotel ,staff are friendly

bed is comfortable and clean
9
For relaxation and family gathering. Good breakfast and location.
Toh K. Groups Singapore, February 22, 2015
fantastic hotel

fast check in check out; staff polite n helpful; room clean
10
Fantastic hotel with free wi-fi in lobby n hotel room; room clean n comfortable n strong air conditioning as Bangkok hot weather; breakfast delicious n varieties choices; strongly recommend to stay good location nearby all shopping wholesale centre.
Junting L. Families with older children Singapore, February 21, 2015
family vacation

location, size of room, crowd
8
6 days, 5 night stay. Room was mixed up during check-in. Requested for twin beded room but was given double. was initially told no more twin bed is available. had to be refer to the manager before things got better. Room was sizable and fully equip. Bath tub, robe. but the cable tv had limited channels. cleanliness was at 6/10 as there stain on table top And wrapper in the room. The perk of staying at this hotel is its strategic location to provide u close proximity to plantinum mall, central world, big c, platunam morning market during the day and central world, baiyoke, palladium night market during the night. The hotel is also a popular choice for chinese group tour, singapore/malaysia/hong kong family/couple visitor as seen during my past 2 stay with this hotel. Not sure if it is because of the peak season I was there but I feel their front desk service can be improve significantly. All in all, still a hotel of choice.
Tan B. Families with young children Malaysia, February 21, 2015
value for money

good location, cleanliness, comfort room
9
enjoyable and definitely will be back for future stays.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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