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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Very good

7.9

based on 16460 reviews

11777 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (16460)
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Nicholas T. Business travelers Malaysia, December 23, 2015
Not up to par

Location only
5.7
The pictures of the hotel in the web are deceiving. In terms of services it is only at best a 3 star hotel trying to pass off as a 5 star, but hotel rates are that of 5 star. No room slippers provided (have to request), bath towels are very uncomfortable (rough) & quality of that of a 1 star motel, room amenities are so basic, requested for ironing board & only got a white table cloth with the iron. The only advantage of this hotel is that it is situated near to major shopping centers. In my next business trip to Bangkok, I will never ever stay here again!
Susan T. Families with young children Singapore, December 23, 2015
Bangkok trip

Nice swimming pool, good buffet spread and good welcome drink.
5.3
It was quite a good hotel but their price increased too fast!
Yen N. Solo travelers Malaysia, December 23, 2015
hotel with good location

location. air conditioning. nice swimming pool
7.7
Hotel is very convenient with mall beside it n night market just outside hotel. But my room is too far as it is on the other block of the hotel.that is the only downside
Kwan T. Couples Singapore, December 23, 2015
Berkeley hotel

Location, comfort and staff
7.3
Location was good however no proper pedestrain crossing to Big C. Room given to me was facing lift lobby and pretty nosy at times.
Poh L. Families with young children Singapore, December 23, 2015
The shower's water suddenly too cold and too hot

location is good.
6.7
Disappointed as the shower's water kept changing. Nearly scorched my gal as it kept changing its temperature. Suddenly too cold and suddenly too hot!
Cindy H. Families with young children Singapore, December 22, 2015
Second time in hotel

Size of room is superb. Location is excellent. Staff is super helpful.
8.7
This is my second time in this hotel. Still feel that it is the best, though the air con leaked at the second night and draining in toilet was bad... Overall, 👍🏼👍🏼!
Ka L. Families with young children Singapore, December 22, 2015
Excellent location

Location,big corner family suite, friendly staff
9.7
Wonderful stay. Location was excellent. Toilet was nt cleaned properly though. With yellow stains at the sides. The ceiling of the toilet was leaking too. Overall value for money though. Would come back again!
Tan K. Families with older children Singapore, December 22, 2015
A nice hotel

Cleanliness location and comfort
9
I have booked two rooms with my family for a 5D4N stay. The receptionists at check in counter are friendly. The hotel rooms are clean and comfort to stay in. Locatility is the consideration too. It is within walking distance to BTS, Big C, Platinum Mall and Central World. However, there is still room for improvement . Upon checking out the staff gave me the wrong credit card deposit receipt. It took the staff quite a while to locate my folder and she was not apologetic after retrieving it. Poor Wifi reception in the hotel rooms most of the time we can't receive any wifi signal. There are limited TV programme the rooms do not have any cable vision channels. Overall, we have a pleasant stay but it should not rate as 5 stars hotel
Allan L. Couples Malaysia, December 22, 2015
Good location

Good location, friendly staff and comfortable room.
8
Chee S. Business travelers Singapore, December 22, 2015
Comfortable Rooms

Comfortable Rooms, Nice international breakfast and proximity to shopping Centers.
8
The rooms are big, nice and comfortable. The breakfast spread is a good balance of local and international food options. Palladin shopping mall is just next door and connected to the hotel, but don't expect much from this mall. There plenty of stores around the hotel and the night market around paladin mall and the hotel is worth exploring. Platinum Fashion mall and Central World Mall are both within 10min walk from the hotel.
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