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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Very good

7.9

based on 16153 reviews

11544 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (16153)
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Inna T. Groups Indonesia, November 25, 2015
Enjoy our stay

Breakfast, location and value for money
8.7
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Cheng Y. Families with older children Singapore, November 25, 2015
Tidy, neat and friendly. Able to extend checkout

Pool, free drink at hotel lobby and friendly
7
Was confortable. Staff response was fast for some minor issues. In house transport was really expensive ..
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Veron F. Couples Singapore, November 25, 2015
hotel generally in good condition

Generally the hotel is clean, facilities is available, good location
7.3
The hotel are generally in good condition and clean. However, we are quite pissed off by the bathroom and lack of seating area. We did an upgrade to the room but there's no seating area for our room which supposed to have. The bathroom was a negative experience. The tap water was very small, the flushing system can't flush need to wait or flush twice. The shower control was e moat troublesome. The temp will automatic increase e temperature to e hot categories. We keep turning e control during shower to adjust if not will be scaled. The bathroom floor will be wet every time after shower cos water sipped thr e glass panels and make e floor very slippery. Location is good except not very near to the BTS. Takes abt 15-20 mins walk. Pratunam night markets within 10mins walk. Accessible by walking to e central world, 4 face buddha Siam shopping area and Platinum is just opp e road.
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Ho J. Couples Singapore, November 25, 2015
best stay ever in bangkok

cleaniness, great location for shopping, nice & great food
10
Fantastic
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Raymond T. Couples Singapore, November 25, 2015
Had a comfortable stay

Location, Coziness, Price
8.7
Very value for money. Hotel location is located between 2 main train lines, and diagonally opposite Platinum Mall. Lots of eateries and street stalls littered around the hotel as well. Only blemish during our stay is the housekeeping staff did not top up our toilet paper during our last night, and face towers were not replaced after usage.
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Joycelyn O. Families with young children Singapore, November 25, 2015
Comfy hotel

Spacious, convenient, friendly staffs
7.7
Is an enjoyable stay in the hotel, except that cleanliness can be further improved.
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Pang M. Groups Singapore, November 24, 2015
Great location, spacious rooms, poor service

Location, big rooms, clean
6.3
Totally dread the transfer at 11th floor. It's such a far walk and troublesome. Love the spacious room and toilet though. Staff attitude can be better!
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Guenter U. Couples Germany, November 24, 2015
Professional but room service problems

Lift, carpet and light
6.7
I stayed 4 nights. Only complain is for Room making service. Room making service did a bad job by not putting tissue paper in toilet, No shampoo in bath, not refilling mini bar (which I nearly got charged for nothing). Of course the staff at checkout didn't charge me mini bar which I was nearly charged. All but Room service OK!~
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Ng C. Families with young children Singapore, November 24, 2015
Good stay

Good Location, Good facilities, Good service
8
It was a pleasant stay. Booked a premier room for 3 at north tower but was upgraded free to a luxury room at the main tower upon checked in. Very good reception and service by staffs. friendly and helpful. the check in and out is quick and easy.
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Peggy O. Groups Singapore, November 24, 2015
Average

Location near to Pratunam. Only plus point.
6.3
The only advantage for staying this hotel if you prefer pratunam area. Elsewise, there are plenty of other choices. The room air conditioning seems malfunction. Extreme loud noises anytime of the day once it is switch on. Food is average. Small swimming pool and unfortunately water seems murky.
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