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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Very good

7.9

based on
15288 reviews

10878 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (15288)
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Tar N. Groups Malaysia, September 19, 2015
Good hotel...

Location....comfort.....nice breakfast
8
Nice...will back again.
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Samuel L. Couples Singapore, September 19, 2015
Good location, helpful staff, average room

.
6.7
We stayed for 4 nights from Tues to Sat. They allowed us to check in early (10+ am) and gave us a corner room on the 36th floor of the North tower. Bed was king-size as requested and comfortable. Rain shower was good with satisfactory water pressure. Room was average quality: inadequate lighting, missing wardrobe handles, scraped paint, a shower door with a poor seal at the bottom, location-dependent Wifi strength (best connectivity on the toilet bowl). Did not try the hotel breakfast or amenities - time spent shopping mostly. Hotel staff were helpful and spoke satisfactory English. Good location: walking distance to Platinum mall, Pratunam market, Amari watergate (Paul's tailor). Overall, would give this hotel a miss the next trip. High quality 3- or 4-star preferred to low quality 5-star. Maybe the Main Tower rooms are better...
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Quek C. Couples Singapore, September 19, 2015
Berkeley hotel pratunam

Location, staff and room
8.7
After numerous trips to Bangkok, my wife and I decided to give Berkeley a try. The reviews on this hotel are very contradicting, it's like "either u love it or hate it". Nonetheless, we booked it and try our luck. Upon checking in, my review for this hotel escalates as the hotel has a proper hotel lobby unlike some. The process for check-in is also done promptly. We decided to give Berkeley five stars the moment we enter our room. Spacious, clean and fantastic view are what we have for the room. The price is a little steep compare to others. But it's definitely worth it.
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Ho V. Couples Malaysia, September 19, 2015
Overated ! Poor Staff Performance !

Location Location Location
4.7
Overall dissatisfied. Poor Room Design & Cleanliness in the room needs to be maintained. Poor staff performance. Over rated hotel & would choose other hotel that provide the same strategic location in similar area.
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Kanat A. Couples Germany, September 19, 2015
great location

Location, Pool, Breakfast
8.3
very nice place, in the middle of bangkok, direct access via the hotel to a shopping mall, nice pool to chill out
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Isadora B. Business travelers Indonesia, September 19, 2015
For those who loves shopping

Nice location, clean n value for money
8.7
It was good during my stay in bangkok, near to the shopping area , Platinum and Pratunam market, will definitely come back!
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Qiu L. Families with young children Singapore, September 19, 2015
Stay

-
7.3
Very good
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Shailendra S. Business travelers Laos, September 19, 2015
GOOD

LOCATION
8
VERY GOOD
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Kathleen W. Couples Australia, September 19, 2015
Berkeley comfort

Pool, room and service
10
Everything was wonderful, wish we girls have stayed longer.... Thanks
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Kelen L. Couples Singapore, September 19, 2015
Great staff support and wonderful breakfast

Breakfast the wonderful, the service from the hotel staff is great, clean hotel.
9.7
I was planning surprises for my girlfriend's Birthday and the hotel staff is happy to help and provide us with a cupcake and design it. The hotel room was decorated nicely and was a pleasant surprise to her. The breakfast was wonderful with a great variety. When you were to take a taxi out to the location, you may also approach the staff at the front door and they will be happy to assist you in stating the location to the taxi driver who don't usually speak English. Overall the hotel stay was wonderful and the staff is always happy to help in any way. The only troublesome part will be the check-in. please bring your booking code as they are not able to find your room using passport details.
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