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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765

Recent customer reviews

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Very good

7.9

based on
15286 reviews

10877 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (15286)
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Lim Y. Groups Singapore, September 15, 2015
Checkin only at 3pm. waited for 3 hours

Location, food and clean
7.3
We arrive at 11am and was only allow to checkin at 3pm. It was a long wait and the hotel reception was not so friendly and cooperative. Checkout at 12pm sharp otherwise have to pay extra charges. Hotel full of chinese tourist and the lift alway full. Noisy Hotel and too crowded. No recommended.
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Ka N. Couples Canada, September 14, 2015
definitely not a five star

location, food around, shopping around
5
totally disappointed. the hotel did give me a complimentary cake for me and my wife after i informed them it was my marriage anniversary, however, room is crappy, paint in the room already peel off. the bell boy never gave out a record card to the hotel guests as requested when they take taxi outside the hotel, as a consequence, taxi overcharged 90% for my stay. bell boy are very impolite, never say hello nor good morning or evening to guests. and a ripped off taxi stand just outside the hotel and so i hv reason to believe the bell boy let ripped off taxi to get into the hotel deliberately. concierge wrongly switched my souvenir parcel with other guests. the assistant manager did compensated to me with a free ride to the airport though, that's a credit.
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Chiong Y. Groups Singapore, September 14, 2015
Comfort hotel stay at a good location

Location, big room and friendly staff
9.7
The overall stay is good just the room air-condition can be better control. As no matter how we adjust, the temperature is always 22 degree celsius. It was really cold as it was raining the whole duration when we were there.
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Siak F. Couples Singapore, September 14, 2015
nil

nil
7.3
nil
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John T. Solo travelers Philippines, September 14, 2015
Great stay in Pratunam

Location, cleanliness, fast elevator
10
Very good stay, nice hotel and affordable.
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Adnan K. Business travelers United Kingdom, September 14, 2015
Excellent location

Location , standard, cleanliness.
9
I stayed there for 2 nights. Easy and smooth check in . Quite please with the standard of the room. Location is excellent , close to shopping areas and attractions. Overall I would stay their again .
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Yoong H. Groups Singapore, September 14, 2015
Comfortable Stay

Room service was fast. Centralise location and the bed is comfortable
8.3
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Leslie L. Couples Singapore, September 14, 2015
Good

Everything
10
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Dr M. Business travelers Bangladesh, September 14, 2015
Nice hotel, value for money

large room, nice aircon & near the shopping areas
8.7
It was a pleasant stay, room is large but moving in bed there was an unpleasant sound the hotel should look into it. Also the water flow in the basin & shower is very slow, not pleasant for bath. Otherwise all are good.
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Siti Z. Couples Singapore, September 14, 2015
Great hospitality

Staffs were friendly. Great location. Spacious and clean.
10
It was great. Near to shopping!
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