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2015
Very good 7.9
Based on 17264 reviews

Recent customer comments

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Very good



based on 17264 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Julie W.
Australia
March 24, 2016
Enjoyable stay
Food was well presented and tasty. Will definitely stay again when in Bangkok

kuek T.
Malaysia
March 24, 2016
good
very good

Jessie T.
Singapore
March 24, 2016
2nd Visit with unpleasant experience
Both new n old tower use the same lift makes it over crowded. It takes longer time to get back to the room. The wifi at the new tower is always not working which is very annoying. The last night there is a short circuit n the aircon is down...... No indicator at the lift lobby so if u are not alert the lift may have open n close without noticing.

Tan L.
Malaysia
March 23, 2016
staff not flexible
Spacious, clean, bed comfortable
Overall is good but staff was not flexible when I'm asking for an additional adapter to charge my phone and my hubby phone. As we been shopping for the whole day till late night, so when we were back to hotel, it was 1am. Therefore asking for an additional adapter so that both of us can charge our phone at the same time and wake up in the morning which our phone is fully charge and continue our shopping on the next day. Who will be setting the timer to wake up at midnight to charge cellphone one by one? And the conceige receptionist still can tell us that this is hotel policy. 1 room only can have 1pc adapter. I find this is ridiculous....

Gavin R.
Australia
March 23, 2016
worst hotel experience
coffee
worst .... not hot water, advised staff then went out for the night ... next morning went to shower still no hot water... so then waited more than 40 minutes to receive room change ... new room no soap in bathroom and razor housekeeping gave me rusted ... very very poor service and quality and is not 5 star ...

Nilufer K.
Singapore
March 23, 2016
Rude front desk staffs
Big room, near markets and nice pool
I love the area and the room as it was very spacious. However the front desk staff is very rude. Especially the manager. Otherwise,hotel is good for family with yound childrens as the roon is extremely huge ...

Mohd I.
Malaysia
March 23, 2016
Good hotel to stay
Hotel quite busy, therefore lack of welcoming guest, however overall service is good, cheers

ching Y.
Malaysia
March 23, 2016
good
good

Cathy T.
Singapore
March 23, 2016
Big & Cosy Family Rooms
Clean Rooms and Comfortable Beds

JIA L.
Singapore
March 22, 2016
Nice location, beside pratunam
Hotel was clean and environment was nice. Had a really comfortable stay. Staffs were also friendly and hospitalble,