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2015
Very good 7.9
Based on 16832 reviews

Recent customer comments

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Very good



based on 16832 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

7.6 Kirby W.
Malaysia
January 27, 2016
Good Location, clean big rooms
the rooms are big and spacious, furniture are new but the TV is very small for such big room. The toilet with bath tub is a plus, water are clean and hot water system works well. The location of the place is top notch as its smack in the shopping distirct of Pratunam, many eateries and cheap massage around. There are 2 best chicken rice restaurant just opposite the hotel, 5 mins walk. 30mins to airport by highway, everything is good, will recommend this to anyone.

10 jesslin T.
Singapore
January 27, 2016
My Favourite hotel
Location, services , nice staff
Would recommend to friends and stay there again on my next trip

9 ENKHTSETSEG G.
Mongolia
January 27, 2016
Great hotel to stay
great location, value for money and hotel condition

9 Alastair K.
Singapore
January 27, 2016
Good location
Location, Price, Cleanliness
Checking in was a breeze however there was no room available for our Luxury Room (which was a bummer as we took the early flight down) and had to wait till 3pm. Concierge didnt seem to really check on the availability but merely answered "no after 2 minutes The door staff was great which helped check if we left anything in the taxi and helped with our luggage without us mentioning it. The pool is nice and clean. Room was clean however water temperature was not constant and required fiddling. They were extremely helpful with helping us find taxis to locations we wished to visit.

8.3 Alastair K.
Singapore
January 27, 2016
Excellent location, okay staff
Location, Scenery, Price
Checking in was a breeze however there was no room available for our Luxury Room (which was a bummer as we took the early flight down) and had to wait till 3pm. Concierge didnt seem to really check on the availability but merely answered "no after 2 minutes The door staff was great which helped check if we left anything in the taxi and helped with our luggage without us mentioning it. The pool is nice and clean. Room was clean however water temperature was not constant and required fiddling. They were extremely helpful with helping us find taxis to locations we wished to visit.

8.8 Kim L.
Malaysia
January 27, 2016
Location,Convenient
Location is good

9.6 Abdul M.
Singapore
January 27, 2016
Good Location and big room and friendly staffs.
My only issues is that at breakfast, the fried eggs are pre fried and by the time you take it, it's cold and hard. This is not the practice of a 5 star hotel.

5.7 YIN C.
Malaysia
January 27, 2016
Poor Service for Receptionist
cleaniness, location , good house keeping staff
POOR SERVICE FOR RECEPTIONIST At the time of check-in, the receptionist staff (female) was mentioning there will be a fine of 2,000 THB if we did not disclose that there is a 3rd person staying in the room. Understand that the additional charge is reasonable. BUT we feel really DISCOMFORT when the receptionist staff (female) spoke in the IMPOLITE WAY. This was my 2nd time to stayed in The Berkeley Pratunam. The 1st visit I feel everything good that why I decided to stay again. But with the bad experience that I experience, I definitely would not stay in this hotel in the future & wont recommend to my friend and family. GOOD HOUSEKEEPING But the housekeeping staffs did their good job when I requested to clean my toilet as the toilet bowl was stuck & the toilet bowl water was flown to the floor. GREAT LOCATION

5.3 Choi Y.
Singapore
January 27, 2016
Big Rooms
connecting rms
Hotel rooms are big and they have connecting rooms available. Have to wait for the lifts patiently as the lifts are slow moving and air is stuffy inside the lift. Staffs are not friendly and not helpful in getting cabs.

8 Elaine T.
Singapore
January 26, 2016
Value for money
Room was spacious and cozy. Just that the water heater is rather erratic especially the hot water.