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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 12525 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (12525)
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Chee T. Couples Singapore, January 22, 2015
Short Holiday stay at The Berkeley Hotal Pratunam

Convenient for Shopping Freak
7
Ming C. Couples Singapore, January 22, 2015
Other than location everything else was poor

location, platinum mall, street food
7
Bath tub tap spoilt, dirty rooms, only double beds to king size bed, WIFI down for several days. Absolutely not 5 stars. Any 2-3 stars hotel would have beat that.
Liping L. Groups Singapore, January 21, 2015
Godd location

Location, Cleanliness and Friendly Staff
8.3
Nice and pleasant stay at superb location.
Renee O. Solo travelers Singapore, January 21, 2015
Nice room

Cleanliness, Spacious room, Friendly Staff
8.7
Zhang J. Solo travelers China, January 21, 2015
Clean

clean, good location,
8
My key can open the other room by mistake the floor. While I informed to the front desk but they looked not serious about this big problem, What heal ?
Richard L. Couples Singapore, January 21, 2015
Arrangement for sightseeing around Bangkok is not

Location and reasonable pricing.
6.7
Tan L. Couples Singapore, January 21, 2015
If the tap provide hot water will be better

good location, friendly staff and clean
6
Ok good stay
Siew Y. Groups Malaysia, January 21, 2015
room too far from reception

location, cleanliness,
7.7
The hotel room is really very far from reception or main entrance. The family suite aircon too noisy. The hotel is not flexible maybe due to high occupancy. Location is good. Hotel very near to shopping area but a bit far to mrt or BTS.
Chee H. Couples Malaysia, January 21, 2015
poor reception! dirty room! poor housekeeping

only location
3.7
check in took long q, reception rude & serve without greeting, unprofessional & poor services, asked for help then just ignored me. the room was so disappointed! lighting can't turn on, dirty everywhere, wall, bed, toilet, very dirty! request to change room then told that no more room, then complaint to the duty manager, then said still have one more room! what service is this .want upgrade 1 night due to no more king size bed, but cannot, have to force me upgrade all 4 nights, but the room dirty & lighting were hotel management doesn't maintain well, not customer problem, how come force me to upgrade all nights if you don't have others room to change for me .poor service again. housekeeping poor services, need to called up to 3 times (9am-4pm) still no housekeeper come to clean up! (after give tips then clean better, no tips then no clean!) what kind of this services ? entrance! the staff standing there and saw you took a lot of bags, but there also won't open door for you! cause they know you are not from some of the country, so they won't serve you. for me, this is only a two star hotel! management level, reception, housekeeping, everything also unprofessional.won't stay this hotel anymore. there are a lot hotel nearby or just cross the road much much better than this berkeley. really don't stay this hotel
Lau Z. Solo travelers Malaysia, January 20, 2015
overall nice

view, location, room
7.3
This hotel is overall good, nice room with a very nice view, and the hygiene is very well as well~~ Something I don't like is that if you're staying at the North tower, then you have to walk a long distance on 11th floor, it is quite inconvenient sometimes... and the selection of foods during the breakfast needs to be improved...

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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