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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 12998 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (12998)
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Chan L. Couples Malaysia, February 23, 2015
Great location

location, cleanliness, room comfort
7.7
Great location, where is located near to many malls, local massage shops, local street foods, and also night market.
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Jesmond L. Families with young children Malaysia, February 23, 2015
Good location , comfortable stay and good price

cheap and easy access
8.3
overall is good!
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Lee P. Families with young children Malaysia, February 23, 2015
good

good service and the hotel very clear
10
5 day of 4 night stay and outside hotel night market very good
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Si Y. Families with older children Singapore, February 23, 2015
Good Location

Location, Price, Room
7.7
The location of Berkeley is very good, connected to Palladium mall. Palladium mall has cheap massage parlours but it closes early, about 8pm. Breakfast spread is normal. But the wifi connection is not stable. The family suite is very big. However, face towels are not replenish for one of the nights. Price is very affordable for 5 star hotel. It is necessary for the staffs to improve on their service and attitude.
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Melissa T. Families with older children Singapore, February 23, 2015
luxury corner family suite at main tower

location, value, room space
5.7
The hotel was pretty spacious because we had corner suite but the sound proofing system was bad. You can hear neighbours or people in the corridor. Also the bed frame is very sharp and it is very painful to get hit by the corner of the bed frame. The lighting in the room is dark. Not enough lights. No bathroom slippers but have the basics like toothbrush toothpaste shampoo etc. Some tiles in the toilet floor had fallen off and algae or some gross stringy things were dangling and growing. There were 6 lifts but was quite slow. Breakfast buffet was acceptable but not fantastic. Location and space of the hotel are the hotel's merits.
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Seng L. Families with young children Singapore, February 23, 2015
generally good hotel

room size, clean, pool
8.3
Generally ok. Check in was not good, as the staff told us no available room despite it was already around 3:30pm. Only after several rounds of insistence then they gave us the room. Massage place has a lot of mosquitos.
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Tan S. Groups Singapore, February 23, 2015
Nice Hotel. Bad Service!

Location, hotel room and cleaniness
6
Location is good. But the staff service is terrible. We given a room with the toilet flush not working. Technician came, did something and said had fixed but we checked is still not working. Cut story short, the process to change to another room was very unpleasant and staff was very rude. Nevertheless, the room is clean and spacious.
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Ou Y. Couples Malaysia, February 22, 2015
Nice and good location

Breakfast swimming pool and location
9
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Soo C. Families with older children Singapore, February 22, 2015
overrated as 5 star

comfortable beds, swimming pool n gym
6.3
Should not be rated as 5 stars if there is no bathtub available in the washroom. Breakfast is so-so, not much of varieties n for the 3 days breakfast, everyday they serve the same food. Cook foods are not that good n quite salty for some food. Empty coffee/tea cups are on the tables but no one served n we need to pour our own coffee. May as well leave the cups at the dining area. Limited fruits are served as well. Only good things about this hotel is their comfortable beds and good location.
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Seow P. Groups Singapore, February 22, 2015
great and comfortable. near shopping area.

nice staff. near shopping area. nice breakfast. nice pool . hotel wifi were great
8
Awesome!
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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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