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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9504 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (9504)
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Iris B. Families with young children Germany, August 18, 2014
Great hotel

Nicely situated, clean, comfortable
10
We stayed just one night; hotel is great, staff is pleasant.
Thivya N. Groups Singapore, August 18, 2014
Best hotel in Pratunam

Clean, Big Room, Nice Toilet
10
This is my 2nd time in Berkeley. One of the best hotel ive stayed in. The room is very spacious and clean. Toilet is very nice too. Bed was comfortable. On the 2nd day we had problem with the toilet flush. Hotel staff changed room for us. Service was very good. Hotel breakfast was good too. Ill come back to berkeley again!
Yolly C. Groups Singapore, August 18, 2014
super lousy reception & overated 5 star hotel

good location, big room thats all
6
i am very disappointed with this proclaimed 5 star hotel service. upon the very first check in already have to wait for a long time and the management is not flexible enough. when i enter the room, the extra bed is in the middle of the walkway. (obviously, there is a corner beside the big bed that can fit the extra bed in but the staff didn't bother to move the bed properly. just dump inside the room and go. ) upon 2nd day, my family member whom are non educated threw the breakfast voucher away unknowingly which i went to the reception to get the replacement of breakfast voucher. but, they are checking a very long time with no records. yet, still claim that i did not pay for the extra bed for the 2nd night. lucky, the receipt that i paid for 2 nights was in my bag.. if not i am being overcharged for another 1000 baht. the manager was very rude at the same time. is not the staff that are rude. is the manager... omg what is this? 3rd day, in the morning when my family is still sleeping. the cleaner staff enter the room while there are someone inside the room. this is extremely unacceptable! what if they are couple and there for honeymoon? or in the midst of something? or just came out of bath? the only staff that i am happy with are the bell boy service/ luggage keeping section. they are courteous and friendly unlike the management.
Edwn L. Couples Singapore, August 18, 2014
Good balance of cost, comfort & location

Clean spacious room, early check in & late check out allowed, walking distance to train station & shopping malls
7.7
Stayed in the main tower. 1 hour taxi ride from airport to hotel. Arrived at 10.30am and was given immediate check in. Good spread of breakfast buffet. 15 mins walk to train station, although still within walking distance, it may be tiring if carrying lots of shopping bags. Taxi drivers may not know Berkeley hotel but will know Palladium shopping mall, which is connected to hotel. Mini night market just outside hotel, and 5 mins walk to Big C mall - supermarket inside. The handheld shower head water pressure is too weak, have to use the rain shower. 3000 baht deposit required upon check in and refunded after check out, so remember to set aside this amount which cannot be use during your stay. Late check out at 2pm. Booked taxi with concierge to airport at 500 baht, took 30mins to reach airport.
Chan W. Families with young children Hong Kong, August 18, 2014
Good location

Good Location
6
It have a good location, night market just beside the lobby, very near to BigC and Siam Paragon, but the bed is really small, and very Chinese style Hotel, also many Chinese here.....
Cuere C. Groups Malaysia, August 18, 2014
good location for shopping

nice swimming pool, near to shopping area, size of room was big.
7
-walking distance to the famous chicken rice shop. -next to shopping area.
Lim L. Couples Malaysia, August 18, 2014
Very good

Good location, nice food, shopping
8.3
Very good
Wally S. Solo travelers Australia, August 18, 2014
Perfection at its best

Location, rooms, food, pools
10
Couldn't fault it in any way, love Pratunam, rooms are fantastic and very spacious,food is great, pools are great, staff very helpful. Location surrounded with great shopping day and night. Enjoyed it immensely for the second stay here. Will come back again here!
Peter W. Couples Australia, August 17, 2014
Stay in the main tower and don't get a cheap room!

Location, Staff, Pool
9
Stayed for 4 nights as our first hotel in Bangkok. Stayed in the second tower in a cheap room and didn't like it (was far too dark and horrible view). Upgraded to the Main tower and had an awesome room with a great view of the skyline. Room was clean and tidy and housekeeping was great. Bathroom is a bit grimy but I guess that is to be expected with that kind of humidity. Pool was fantastic, drinks were good, breakfast is a little weird as they serve more of a dinner menu than a western breakfast menu but that is something I found throughout Thailand. I would gladly stay here again!
Kee Y. Groups Singapore, August 17, 2014
Enjoyable Stay in Berkerley Hotel Pratunam

the hotel is big and comfortable, the facilities are well equipped.
8.7
I had enjoyed the short trip in Berkerley Hotel Pratunam. The room is comfortable and spacious.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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