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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
9607 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (9607)
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Joel L. Families with older children Singapore, August 13, 2014
Family Travel

1) Hotel room was spacious 2) Hotel view was good 3) Local taxi pick up service was available at the lobby
7
Hotel was rather near to the locals, thus many cab drivers did not know how to go back to the hotel despite showing them the address. Other than that, the hotel was pretty decent.
Cally A. Groups Singapore, August 13, 2014
Nice hotel

Good location, clean, and good price
8
Enjoyed my stay
Jia F. Couples Singapore, August 13, 2014
Not as good as expected

Breakfast, location, cleanliness
6
We booked a room for two(couple), but was given a room with two single beds instead of a king sized one. Was promised by hotel staff that we would be transferred to another room with king sized bed in the subsequent nights, yet we receive no news from them. On the first night, we requested for a travel adaptor in order to charge our phones, yet the staff took a good 2hours plus to bring us an adaptor. This was only after few calls being made to the front desk. We waited from 11 till 1 in the midnight, totally wasted our night plans. One of the scariest things that happened was that we heard the shower head dripping water in the middle of the night. And it happened for 3 out of the 4 nights...... No further description needed. You can imagine the feeling for yourself. Worst of all, the wifi connection was down during our stay!! Seriously?! No internet connection for a rated 5 star hotel?!? And forget about your unlimited data on your phone in the hotel room. It practically has zero connection. All in all, either you take your chances with this hotel, or find another one nearby that perhaps could provide you with a better experience and stay.
Khoo A. Groups Singapore, August 13, 2014
Hotel at good location

Location, clean, value
3.7
Room clean, good location. Near to all major shopping centres. A daily nite marker at the frond to hotel.
You D. Solo travelers Singapore, August 12, 2014
Hotel great for Shopping!

Great location(near to shopping districts), friendly staff, big rooms
8.3
Khairunnisa H. Couples Brunei Darussalam, August 12, 2014
Good location

Location is very good, very cheap, friendly staffs
8
New hotel. Taxi drivers having difficulties looking for this hotel. Very nice and clean room
Yin L. Families with young children Singapore, August 12, 2014
Good location & spacious

Location, spacious room, nice breakfast
7.3
The room was spacious. The first night our aircon is leaking water & flooded the floor area. Technician came to fix but nxt day no one clean up the wet sticky floor. The in-room wifi doesn't work and left only the ground floor and 11th flr. Causing inconvenience to me. Nevertheless the location is good and accessible to shopping.
Heong K. Couples Singapore, August 12, 2014
Exceptional comfort & average service

Room comfort, location and interior
7.7
Room comfort level is superb, housekeeping is awesome & attentive as well. Recommend staying at the main tower as it is much less troublesome because you need to transfer to the north tower at the 11th floor. Recommend staying at a high floor because the view is good, the luxury room seems more comfortable than the premier cos it's more spacious. Breakfast is so-so, pretty much the same items everyday, don't recommend buying. You can get delicious wanton mee at Shibuya 19 or the crepe at the junction before you turn in. Location is good, within walking distance of Central World, Big C supermarket and Platinum Fashion Mall. Taxi drivers might not know this hotel as it is relatively new, mention Palladium shopping centre which is connect to Berkeley. Don't take the taxi service or tuktuks by the entrance cos they are a rip off. Just walk a bit further off towards the junction and you can flag down taxis. A cab to chatuchak market or Chinatown will cost less than 200baht. Try to negotiate for fixed prices as the traffic in Bangkok is bad at certain times of the day especially around mbk/siam area. Berkeley is walkable from Siam Paragon albeit relatively far. You will reach Big C first, then you go further down to reach Siam Paragon then Siam Discovery Centre then MBK. Overall, it's a good place to stay at. Highly recommended!
Ngan L. Couples Singapore, August 12, 2014
No wifi in the luxury king room.

Location,The mulberry, swimming pool
8.3
Very disappointed! No wifi in the room for the 3 night stay. Giving many excuses for that matter. According their website: Luxury King Room 35 sqm rooms - king-sized bed, city views, integrated climate control, free Wi-Fi, electronic safe capable of holding a laptop, flat screen TV, bathrobes, hair dryer, luxurious bathroom with beautifully figured walnut marble, separate bathtub and shower with high quality fittings, Thai-style retractable teak paniers, coffee and tea facilities and a mini-refrigerator.
Calvin L. Couples Singapore, August 12, 2014
Good location

Night shopping just downstairs, 3mins walk to platinum, 5 minutes walk from airport express rail
9.7

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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