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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 13336 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (13336)
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Huiyu S. Solo travelers Singapore, February 9, 2015
It was a pleasurable stay

Staff service, concierge, free early check in
9.3
My buddy and me arrived at the Hotel hours before the check in time, but the staff was kind enough to let us check in immediately as there were rooms available. Hotel location was also easily accessible from Cityline, Chit Lom station (near Central World Plaza, Big C) and directly a street across from Platinum Mall. The concierges were all also friendly and polite when we deposit luggage after check out and requested for taxi by meter. All in all, a very good stay.
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Sorapol T. Business travelers Thailand, February 9, 2015
clean good location good facility.

clean good location good facility.
8.7
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Sonya J. Couples United Kingdom, February 9, 2015
Good stay

Location, pool and shower
8.3
Would recommend its has a great location for all the shopping malls even has one connected to it.
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Jasmine R. Couples Iceland, February 9, 2015
Great Location, Management Rude

Location, The Mulberry Restaurant, Good WiFi
7.3
The Location is excellent, staff at The Mulberry Restaurant were lovely, the rest were rude & non accommodating. Ordered Room Service & began vomiting 6 hours later. Had only eaten in The Berkeley for 48 Hours Prior. Used bottled water etc. When complained about food poisoning the management basically called us liars & were not helpful & were rude. Rooms have adjoining doors & Neighbour kept opening their door & slamming shut & we're very loud & was easily heard. Very limited television channels, no pay movie channels etc. Thought would be able to see city lights from pool, but garden surrounds prevents this. Door men get taxis & try to get top dollar & not bargain for the good of the hotel guest. Poor English for a 5 start hotel door staff. Limited toilet paper given daily, not enough for 2 people stay. Wouldnt stay there again.
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Su T. Groups Malaysia, February 9, 2015
Not as expected good like the rating in Agoda

Free room upgrade, midnight food opposite hotel, located near famous shopping mall
6.7
Overall still okay... but have few damage place on toilet at door and others can check as my room number is 12416, please do some renovation and the day time staff of front desk(both counter) not friendly ....
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Leonard N. Groups Singapore, February 9, 2015
The Berkeley Hotel Pratunam

location, price & Cleanliness
8.3
Overall experience is alright except that the particular stuff that check us in is quite unfriendly.
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Lian K. Families with young children Malaysia, February 9, 2015
Good location hotel

Good location, friendly staff and clean room
8
Hotel location near to the shopping district and quite pleasant stay with family. Only disadvantage is the airport transfer is expensive
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Keline K. Couples Singapore, February 9, 2015
Clean spacious room

Clean, spacious, location
6.7
Satisfactory
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Felicia G. Groups Singapore, February 9, 2015
Good & Comfortable Hotel

Service is good, near shopping mall & near by a lot of food to eat
8.3
i was staying in @ north Tower is slight far from the Main Tower but overall is not bad.
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Zhao C. Solo travelers Malaysia, February 8, 2015
Great hotel

Good location , nice staff and clean room
8
Excellent
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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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