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Very good 7.9
Based on 16832 reviews

Recent customer comments

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Very good

based on 16832 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

7 yi A.
December 05, 2015
My third experience with Berkeley in two years
Location and price only
My third time staying in this hotel. However, on the second day after room cleaning, my mum realises her luggage was damaged. The lady assistant manager's way of handling the issue was terribly disappointing, her attitude is horrible. On our last day, we realised that our bath robes were not hanged like the other days, missing towels given. The male manager who handled it, was much more professional and pleasant attitude. The water heater was going hot and cold inconsistently. I really love the price and location. However, with the kind of service from the lady manager, I can't help but to think twice to book the same hotel for my next trip.

8 vinay N.
December 05, 2015
Everthing from Checkin to Checkout was perfect.
large rooms, good food, polite staff
Excellent stay , but the bathroom drain got clogged during use, then used the bathtub but the water spilled out due to improper design as the ledge running at the border collected all the water & brought it down on the floor. Extremely unhygienic situation & since we had already checked in late , we did not bother to call the housekeeping as it would disturb our sleep. Therefore we informed the reception supervisor of the situation in Suite 3206

8.7 Eva C.
December 05, 2015
Beautiful view, good location
Location, comfort, pool

10 Ashyam M.
December 05, 2015
Had a good stay
Location, Food, Cleanliness
Great hotel at a very good location. Enjoyed the shopping around the hotel and the food.

8 Kent N.
December 05, 2015
Great stay
Location, great gym, variety of foods
It is great overall. The room is big and clean. Great location. Near to massage, shopping and airport train station.

3.3 Koon N.
December 05, 2015
Short getaway with group of friends
1. Swimming pool

December 05, 2015
My Berkeley experience
Hotel location is good. Very near the shopping complex. Value for money is excellent.

8.3 Stephen I.
United States
December 05, 2015
Fliying out the next morning
I only stayed one night (flying out the next morning). I really don't have anything bad to say about the hotel. I would of like to stayed a little bit longer to really get a feel for it.

7.7 ZHUO R.
December 04, 2015
1) lobby assistant was helpful 2) allow me have only one room with late check out 3) connecting room just nice for family or group of friends
The only disappointment was I found a pad in a sanitary pad bag box. Which was kinda disgusting !! A hotel I recommend to me friends and family to stay .

8 Eindra H.
December 04, 2015
It's worth staying. nice facilities
Location, cleaness , comfortable