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2015
Very good 7.9
Based on 16903 reviews

Recent customer comments

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Very good



based on 16903 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

9.3 CHAN M.
Malaysia
November 28, 2015
Comfortable
Big room , comfortable, convenient for shopping.
The room is big , bright ,good view as it is a corner unit .but the air conditioner was not functioning properly.

6.7 tam N.
Hong Kong
November 27, 2015
good
nice

6.3 Guat T.
Singapore
November 27, 2015
shopping
location

9 Patricia C.
Philippines
November 27, 2015
Nice and location is great
Location, staff, room
It was great.

7 Susanna Y.
Singapore
November 27, 2015
DISAPPOINTED STAY
Good location, Nice breakfast
This is our third time staying at this hotel but was quite disappointed this time round. We actually paid more this time to have a better room however it was not even better then the previous two times. The last two rounds we stay at the north tower, this time we stay at the main tower. The room we got seems to be smaller, they do not have the small coffee table and chairs so we eat on the bed if we were to pack food back to eat. The worst thing is the water in the shower, the temperature is uncontrollable. We are unable to set to the suitable temperature. Even if we eventually did, it will change during our shower, freezing cold water for a while and then burning hot for a while so we have to be extremely careful esp when showering the kids. Super frustrated!! There is one occasion the water temperature remained buring hot for a long time and I have to stop shower!!! We informed front desk but nothing was done. The other thing is the television, the channels were not set properly so all channels were not clear. Also nothing was done after we informed them. Overall very disappointed during this stay. :(

9 Rachael M.
United Kingdom
November 27, 2015
Berkeley review
Cleanliness, location and atmosphere
Great

8.7 heng Y.
Singapore
November 27, 2015
Excellent Conceige
Location is good, value for $$ and good staff services
Conceige of berkerly helped me to retrieve my lost luggage from airport. Kudos for the services

7 Grace T.
Singapore
November 27, 2015
NICE HOTEL
Location, Pool, Overall
Overall satisfied. 2nd time stay here. i would always recommend travellers to stay here, especially couples. Near to the good food and shopping area. nothin to complain about. Bangkok is a land of SMILE!

8.3 Theresa S.
Singapore
November 27, 2015
Great location Value for money
Location ; Security & Affordable
My stay was comfortable. It was in a agreat Location close to shopping area. The staff were friendly n helpful.Breakfast was good too.Overall a great stay.

7.7 Joycelyn O.
Singapore
November 27, 2015
Comfy hotel
Spacious, convenient, friendly staffs
Is an enjoyable stay in the hotel, except that cleanliness can be further improved.