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2015
Very good 7.9
Based on 17242 reviews

Recent customer comments

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Very good



based on 17242 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Jenny T.
Singapore
December 22, 2015
Location was Good
location, room are spacious, staff is friendly
stay there for 4 nights location wise was good Room are spacious and staff are friendly & Helpful

Yeng K.
Singapore
December 22, 2015
Room are spacious for family
Spacious room and good location
Not too far from BTS easy to move around as in between Pratunam Market and Pratunam Fashion mall. Night market just beside the hotel.

Soo P.
Malaysia
December 22, 2015
poh sl
location, food, clean bath tower
I and my family stay 2 nights 2 rooms in the main tower, suite room & deluxe room, but we all feel very disappointed with this hotel. During check in, the supervisor will accompany us to the room, and count for persons occupied. Understand this is their policy, so we pay for the extra. Staff is quite rude during negotiations. Bathroom water mark on the floor and the basin during check in, can see all stains & moss in shower room. Toilet flush system very slow. Heater also suddenly hot, suddently change to cold. Swimming pool water very dirty also lichen. Second day we came back to the room after house keeping, they only wash coffee cup but don't even wash their spoon and saucer. Can see creamer on the saucer. Both rooms only have 3 sockets, where two are very close then can only use one at a time. Small cockroaches also on the wall. Not worth for the price. I will not go back to this hotel again. Spoiled our holiday mood.

Benoit C.
France
December 22, 2015
Not quite a 5 star hotel
Location and staff.
The towels are clearly worn out. No hot water to shave, the sink would not empty. The bed was a queen size not kingsize. Water in the pool was not clear. Customers smoke on their sun bed no ashtray

Wen G.
Singapore
December 22, 2015
Clean and spacious room
clean
We checked in at 12+am after checking out from a spooky hotel. Staffs were friendly and assisted us with the rooms - they even allowed us to see/feel the room before booking. Room is good. Feels clean in all ways. Relatively new hotel too. 2 years old. It's a 10-15mins walk away from Platinum and Pratunam market though. Check out staff was horrible. We gave her the room no. and she checked out the wrong rooms! She even insisted that there are bags in the room when we said that we've cleared it. After getting mixed by with the wrong room number THRICE, e.g. xxx20 is our room, she checked out xxx02, we finally checked out. It was a good 45mins process. Waste of time.

Alleen L.
Singapore
December 22, 2015
AFTER STAY FEEDBACK
I would say the location is ideal for shopaholic.
Feel the there is a lack of securities control. The daily room housekeeping also not as prudent. Daily breakfast choices are repeative which make it less appealing.

Kelly C.
Singapore
December 22, 2015
Overall okay hotel to stay
Location, value for money, near to my fav massage place
Ok

Sim M.
Singapore
December 22, 2015
Good stay
cleanliness, big, location
Good. will come back again.

Kwan L.
Hong Kong
December 21, 2015
Good hardware but lack of maintenance
The room design was full of Thai characteristics, Location is close to central world and Cheap

Leong K.
Singapore
December 21, 2015
Second stay
Near to Platinum Mall, love to be in Pratunum and an inexpensive 5* stay
My second stay with Pratunum Berkeley. Had a pleasant first time and decided to come back again. Was not disappointed, location wise was good but not perfect. It is a distance away from Rachatchrop BTS or Chit Lom BTS (approximately 10-15mins walk). Otherwise, would definitely come back for a third stay.