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Very good 7.9
Based on 17184 reviews

Recent customer comments

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Very good

based on 17184 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

December 07, 2015
Value for money
spacious room, friendly staff, location
Value for money, room is spacious and the room attendant is attendative and responsive. Good.

Christian W.
December 06, 2015
Nice and very good price
Clean, comfort and location

lim Y.
December 06, 2015
Working holiday
Near shopping, near nice foods and good message area.

Phang K.
December 06, 2015
Good location
Good location, clean, staff
Breakfast everyday almost same. The room temperature of air conditioning unable to adjust ,very cold at the night.

Kenny T.
December 06, 2015
Location, Cleanines & nice lobby
We have stayed for 4 days 3 nights. We were been told that we have to indicate that we want king size before the room was allocated to us. In the end, we were given 2 single beds. It was quite disappointing. Overall, the room was tidy and clean. The location was good as there were shopping and food around the hotel.

CheeKong T.
December 06, 2015
Good Location
Good Location, near major shopping centers
Stay was quite pleasant, except for the long distance to get from lobby to the room.

zhi P.
December 05, 2015
Superb location
Location, friendly staff, value for money
2nd time staying this hotel, value for money for its room and location

Moiz P.
December 05, 2015
Pleasant Stay Ruined At Checkout
Location, Cleanliness & Breakfast
It was a very pleasant and comfortable stay only to be ruined at checkout. The front desk staff think that all guests loose their electronic room keys, so if you do not present them at check out due to any reason, they hurriedly start explaining the penalty. We told them to check as we had left both keys in the room. The room service checked and found only 1 key. We had to go all the way up to the North Tower (Have change elevators mid way and walk quite a bit between the Main Tower & North Tower)and only to see the key lying there. Their careless attitude lead to a delay of 30 minutes and our day tour schedule going haywire.

yi A.
December 05, 2015
My third experience with Berkeley in two years
Location and price only
My third time staying in this hotel. However, on the second day after room cleaning, my mum realises her luggage was damaged. The lady assistant manager's way of handling the issue was terribly disappointing, her attitude is horrible. On our last day, we realised that our bath robes were not hanged like the other days, missing towels given. The male manager who handled it, was much more professional and pleasant attitude. The water heater was going hot and cold inconsistently. I really love the price and location. However, with the kind of service from the lady manager, I can't help but to think twice to book the same hotel for my next trip.

vinay N.
December 05, 2015
Everthing from Checkin to Checkout was perfect.
large rooms, good food, polite staff
Excellent stay , but the bathroom drain got clogged during use, then used the bathtub but the water spilled out due to improper design as the ledge running at the border collected all the water & brought it down on the floor. Extremely unhygienic situation & since we had already checked in late , we did not bother to call the housekeeping as it would disturb our sleep. Therefore we informed the reception supervisor of the situation in Suite 3206