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2015
Very good 7.9
Based on 17589 reviews

Recent customer comments

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Very good



based on 17589 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 8.0
  • Food/Dining 7.2
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Poh Y.
Singapore
December 24, 2015
The shower's water suddenly too cold and too hot
location is good.
Disappointed as the shower's water kept changing. Nearly scorched my gal as it kept changing its temperature. Suddenly too cold and suddenly too hot!

Kwan C.
Singapore
December 24, 2015
Berkeley hotel
Location, comfort and staff
Location was good however no proper pedestrain crossing to Big C. Room given to me was facing lift lobby and pretty nosy at times.

Koh E.
Singapore
December 24, 2015
Cosy hotel
Clean, cosy and value for money
It was a pleasant stay rooms are spacious and cosy with great views.

CIndy H.
Singapore
December 23, 2015
Second time in hotel
Size of room is superb. Location is excellent. Staff is super helpful.
This is my second time in this hotel. Still feel that it is the best, though the air con leaked at the second night and draining in toilet was bad... Overall, 👍🏼👍🏼!

Iskandar I.
Singapore
December 23, 2015
Disappointed
Location, location, location
My friends and I chose this hotel for its close proximity to the nearby shopping centres. However, we were disappointed with the hotel service. The hotel staff seems cold and does not seem to smile (This is after all, the Land of Smiles) In addition, my friend requested for an ironing board and an iron for his shirt and it took them an hour to get them. We had to call the front desk several times for them to get it and we ended up late for our tour. Moreover, we stayed for four days and it seems that their breakfast menu remains the same throughout. There was little variety and pastries such as the croissants were stale. The other dishes seems a little bland and uninspiring. However, there are several good points for the hotel. The location is good as you only have to walk at most 15 minutes to Platinum Mall and Central World. The hotel has a good sense of cleanliness with no awful carpet smell (you may get that in older hotels). On the whole, if you are not picky and prefer location above all else, choose this hotel. Having said that, there are other hotels nearby that has better location you may want to consider.

Soo P.
Malaysia
December 23, 2015
chua
disappointed ,fed up, upset
Poor service, waste of money

Karinda L.
Singapore
December 23, 2015
Good location and nice room
Clean and modern design room. I am very particular about room comfort and ambience, and Berkeley hotel match up with the standard I expected. the housekeeping guy was very humble and nice.
I had a pleasant stay a the Berkeley hotel. The staffs were helpful and friendly. My friend lost her Buddha pendant when we checked out, and the housekeeping staff managed to find it for her. We offered to tip him, however he declined. I was greatly impressed by his professionalism. He takes pride in his work and does not expect anything in return. We had a language barrier, nevertheless he understood what we were saying and found the item we were looking for. The concierge guys were extremely fast and good with their work. Receptionist was average however, being the frontline of the hotel. They need to work on their graciousness in welcoming guests. The rooms were clean and comfortable, the interiors are modern and pleasing to the eyes. there's a night Market right next to the Hotel. Walking distance to platinum mall, big c, Siam and central world. Overall I am very happy with my stay here.

Yishai M.
South Africa
December 23, 2015
Cannot fault this hotel at all
Great location, extremely friendly and helpful staff and affordable for foreigners

mariel M.
Philippines
December 23, 2015
awesome place to stay in BKK
location,friendly Staff, Food
the swimming pool is awesome and location is great near from everything.

kharen C.
Philippines
December 23, 2015
Its our 3rd time staying in this hotel. Its great!
Great location for shopping.
Its our 3rd time staying in this hotel. As always, our stay was very comfortable & great. Love the location for shopping. And the night bazaars are the best.