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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
6538 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (6538)
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Ho S. Families with older children Singapore, November 25, 2013
Centrally located, big & cozy hotel !!

Room are big, comfortable bed & friendly staffs
8
This hotel is new - the design is nice, staff friendly and very helpful, the rooms were clean.The breakfast was great with a lot of choice and staff on hand to keep coffee etc topped up. Complimentary wifi is also a plus point. Easy access to most shooping areas.
Wai C. Groups Hong Kong, November 25, 2013
just so so

staffs, size of rooms
8.3
the room is very big but the air-con was poor. not cold enough. close to central world and big c, but not so close to the BTS station. staffs were friendly. room was not ready when we arrived the hotel.
Christopher C. Families with young children Singapore, November 25, 2013
Dissappointed

Pool and location
5.7
Sadly, I did have a bad experience. Losing my wallet and the room card, of which I was informed that it was a company policy to charge 500 Baht for the replacement of the card. I eventually had to paid for it that was not an issue but felt that the matter could have been handled with more compassion.The hotel rooms was large that was good, but it was over crowded. Staff being overwork had no time or mood to smile. Lastly, the staff have the gull to informed me that the ride to the Airport was 500 Baht due to the protest in the papers. The papers clearly show the picture of protest was in Victory Monument [25 Nov 2013]while the Airport was at the other side of BKK. Luckily being in BKK almost every year for the last 10 years, I did not BUY their "package taxi meter price". Will hunt for new hotel again next year.
Tan H. Families with young children Singapore, November 25, 2013
Nice Hotel for Family

Room are big, convenient, easy access
6
As the hotel are still new so not many taxi driver will know the place. Overall location are good, on top of a shopping mall. Convenient to find a massage place.
Evelyn S. Families with older children Singapore, November 25, 2013
Value for money..

Large room which can accommodate up to 4 persons comfortably. Breakfast service is good. Close to shopping mall.
7.7
Overall experience is good. Only the water pressure on high floor is no good.
Thiam H. Couples Singapore, November 25, 2013
Great location, funny aircon, lousy breakfast

Location, great housekeeping staff, location again
8
Relatively okay. Breakfast was lousy as the various spread were limited, average taste. The hot shower can burn you, the aircon difficult to set, the lift has no light indicator to tell you which one is arriving. But beyond this negatives, the hotel suit our holiday purpose.
Khalid A. Couples Australia, November 25, 2013
had a great time

location, shopping centre connected to the hotel and good service
8.7
Was reasonably good in future if u give further discounts we may consider to stay in Berkeley next time ..Thanks
Chi K. Couples Hong Kong, November 25, 2013
Bad experience

Long waiting, near chicken rice, price gd
6
Geraldine K. Families with young children Singapore, November 25, 2013
Bad Hotel .. not even 3 star standard though 5!

NONE
2.7
It has been a entirely bad experience there. First the room is not what was expected as per our booking. The staff dont understand us. Housekeeping is rude. Front Desk staff were not patient. The only good thing is just the location.
Geraldine K. Families with young children Singapore, November 25, 2013
Hotel is not worth the price we paid!

NONE
2.7
Bad service by the hotel. Bins were not cleared. Rude Staff. Rude Housekeeping. Toiletries were all empty boxes. Not worth staying!

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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