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2015
Very good 7.9
Based on 17264 reviews

Recent customer comments

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Very good



based on 17264 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Jeanie T.
Malaysia
November 17, 2015
Clean
Overall ok

FELIX W.
Singapore
November 17, 2015
not bad
breakfast, shopping, staff
It was not too bad a stay. We had to wait for the lift for a long time due to the amount of floor and rooms. It was crowded at the breakfast restaurant as well. I guess it is due to the size of the hotel. Great place due to its location and also the room size was good.

LEE M.
Singapore
November 17, 2015
Good location
Good location clean and good service
Bed can be better, overall not bad

tan H.
Malaysia
November 17, 2015
concierge service
cleaning and service so far so good
Overall is satisfied. However, service only good if we pay money. Remembered that during our back from hotel to airport and asking for taxi at concierge counter there They insist us to get a big taxi where there only got 3 of us and only 3 luggage. When I asked for taxi meter, straight away don't want help us to get one. So, service is only good if we willing to pay more.

Stephanie Y.
Singapore
November 17, 2015
There may be better hotels at the same location
Good location
A few points surprised me about this hotel stay 1. For a hotel that is relatively new (about 2 years old?), the furnishings needed upgrading. Not sure of the history of the hotel, the owner could have purchased the hotel lock, stock and barrel. 2. When asked for an extension for a check out, they flatly refused. A 30 - 60 min extension was a no. Reading the other reviews, it seems that they refuse everyone. Reason they provided me was that the hotel was overbooked. 3. The standard taxi fare either to or fro the International Airport and the hotel is 500 baht (all in). The taxis we took did not bother to have the meter running. To be fair, when I was checking out, the concierge brought out a document to show that the taxis would cost 500 baht. I agreed to the arrangement as there seems to be little choice when I was carrying two pieces of luggage with me. However, while waiting for the taxi, I was approached by a few people to share a taxi with them - a taxi that they had pre arranged and had negotiated the price for, which was 400 baht. This got the hotel into a frenzy and despite repeated explanations, they kept wanting to place my luggage into another taxi.

Rosli N.
Singapore
November 16, 2015
Breakfast quality is poor n gym is too small.
Guestrooms are big.
We found the hotel is an average tourist class n vry noisy.

Pitchie F.
Philippines
November 16, 2015
Good stay
Location,food
Great

Christina C.
Singapore
November 16, 2015
Good location but staff not as friendly
Location, powerful aircon, room is clean

Choy F.
Singapore
November 16, 2015
C
Ro

Peik F.
Singapore
November 16, 2015
comfortable stay
Love the pillows and bed is very comfortable. Toilet is big and room is spacious
Overall a great stay. But a little far from the bts station 10 mins walk and traffic a little messy around the palladium area. Good for those who plan to shop a lot at platinum mall and centralworld.