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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
7152 reviews

Value for Money
8.1
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (7152)
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Parveez H. Families with young children Mauritius, December 16, 2013
Hotel in a good area

A good location and good service.
8
Golnush N. Couples Denmark, December 16, 2013
It was only ok

Location, the shopping mail, the lobby
3.7
It was only ok, we paid 400 baht for Four waters because there was nothing in our room!
Kan S. Families with young children Malaysia, December 16, 2013
Centrally Located & Close to Shopping Area

Close to Shopping Area, Clean & Comfortable
7.7
The hotel located in the center of Bangkok town and close to the shopping area. Just 5 min walk to Platinum Fashion Mall & 10 min walk to Big C. At night there have a lot of stall to sell clothes, shoes, bags and etc beside the hotel.The staff are friendly but the housekeeping service too slow when you are requested somethings. Overall is quite satisfied and comfortable to stay in this hotel.
Peixi F. Groups Singapore, December 16, 2013
Nice and comfortable stay

Location, size and vie
8.3
Overall it was a nice and comfortable stay. However, i agree with many other travellers that this hotel definitely fall short of its 5-star quality. The hotel is nice and cozy but it definitely doesn't live up to its name for being a five-star hotel. For me, I got the room at it's opening promotion price, so it is value for money. However, I would not pay the price of a usual 5-star hotel price for this hotel. Even though this hotel is just slightly more than 1 year old, the rooms condition definitely doesn't look that way. The whole feel of the hotel is more like a good 3-4 star hotel.
Kelvin T. Families with young children Singapore, December 16, 2013
Centrally located

New, clean and good location
8
Got trapped in the lift but response was quick! The staff assured me that I will be rescued as fast as possible and sure they did. The hotel is also near a mall n walking dist to Central. The only issue is that the north tower is quite far from main lobby. The pool is also too small and not child friendly. There is also no bath tub in room. I expect more from a 5 star hotel. But for the price, I cant ask for too much though!
Tong C. Families with young children Malaysia, December 16, 2013
nice hotel staff

shopping areas nearby, new hotel, the bed is good
8
I'm very pleased with my stay at The Berkeley Hotel Pratunam. Hotel was located in the Pratunam shopping area. Easy access to the famous malls in that area, namely Platinium Fashion Mall and Big C Supermarket are all within walking distance. Pratunam wholesale market was nearby too. Lots of street food available just in front of the hotel. Room service was efficient and in-room dining was very pleasant. Pool was spacious and children pool is heated. Would definitely return to this hotel! Two thumbs up!
Timur A. Couples Australia, December 16, 2013
very enjoyable

staff, service, lobby bar
9
Very good experience, the service and smile you receive are priceless. From the friendly bell boys to reception and especially the great service in the lobby bar and buffet breakfast.
Keely Y. Couples Singapore, December 16, 2013
Not for fussy guests

Location, Newness
7
Rooms were generally new. However, when we were there, the lift broke down at least twice! Not something that i would expect for a new hotel. Staff were not really guests-friendly and check in and out counters were pretty slow. A hotel to stay at only if you dont put service as your priority!
King S. Families with older children Singapore, December 16, 2013
Value for money in this 7 month old hotel

Location as night market is just at ground floor. Good for shopping as all shopping center are closed for the day.
8.3
Problem free. Clean n safe..brand new hotel. U can't find the name on maps. Paddium shopping center is just beside it. Suggested to front office to have connecting room for bigger families. Breakfast is good. Room is super spacious.
Hui S. Solo travelers Singapore, December 16, 2013
nil

nil
8
it was fantastic n the room is big enough, inclusive of bath tub which allows relaxing bath.service was not too bad , room service is efficient n fast

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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