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2015
Very good 7.9
Based on 17197 reviews

Recent customer comments

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Very good



based on 17197 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Alain D.
Indonesia
November 12, 2015
Good Stay
Near shopping mall, big room
The minus point about this hotel is i reserved the north tower without knowing that i have to transfer lift at 11th floor and cross the sky bridge before take another lift to 28th floor. you cannot say that this is qualified as a 5 star hotel looking at the size of their pool, etc. on second morning, the toilet wont flush so have to deal with it. and you have to ask for the staff to supply you free mineral water and hot tea everyday. But its a good hotel and quite satisfied with it.

Koh L.
Singapore
November 12, 2015
AIRCON
Breakfast is normal. Acceptable but not much choices. Reception is helpful. Lift is Slow.
The Aircon has some slight problems, changed 3 rooms in 5nights, the temperature will decrease to 19/20/21 degrees. The Reception is helpful to arrange changing of rooms even at 11pm.

HIEW V.
Malaysia
November 12, 2015
value for money
night market just outside of the hotel, shopping mall just beside, value for money

Velinda V.
Indonesia
November 12, 2015
Good location
Comfortable, convenient location, friendly staff

Pee H.
Malaysia
November 12, 2015
feel good stay at this hotel
good location, nice food, comfortable room
this is first time stay at this hotel, good hotel, good location, feel good as able early check in to rest a while after early morning flight...only feel far a way from main tower to north tower which i stay

Ginny W.
Singapore
November 11, 2015
Good Stay
Location, clean and assessibility to shopping malls.
Excellent stay and clean rooms.

Ginny W.
Singapore
November 11, 2015
Good Stay
Location, Clean and Centre of Shopping District
Great Stay and Clean Rooms.

sim S.
Malaysia
November 11, 2015
Very good value for money
Location..nice hotel...shopping area
Good

Sherry Y.
Singapore
November 11, 2015
Rooms for improvement in service standards.
1. Room is big enough and clean, worth the money, location is good, overall experience is fine.
Hotel staff were friendly(not all), even more friendly if you tip them. The room was fine, w a pleasant view, would be even better if the corridor was more quiter(noisy neighbour). Wifi coverage was strong enough. Bed linen, toilets were clean enough and neat. However the air condition was too cold even though we tried to adjust the temperature. Heater was not working very well. Sometimes too hot, sometimes cold even though we did not adjust the temperature bar. Overall still fine but if you are not happy with the room please do request for a change. (: recommend though! Located at a place which is convenient for both shopping and eating.

Lim B.
Malaysia
November 11, 2015
Everything is all right except Wifi connection
location , cleanliness
We were satisfied during our 4 days 3 nights stay . Overall ok , only the Wifi connection was poor and no English or Mandarin TV channel selection which made us feel bored when back to hotel .