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Recent customer comments

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All reviews (16491)

Business travelers (1211)

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Families with older children (2010)

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Very good
7.9
based on 16491 reviews
Hotel Condition/Cleanliness
8.1
Facilities
7.8
Location
8.6
Room Comfort/Standard
8.2
Staff Performance
7.6
Value for Money
8.0
Food/Dining
7.2

6.3 LEE S.
Singapore
July 31, 2015
The location is good .
The hotel is clean and big . The location is very good
They suppose to send a birthday cupcake to my husband on 27/7/15 0000hrs . I told them is a surprise to my husband. But end up didn't send,they said the date I wrote should be 28/7/15 . Can anyone tell me in which way they think is 28/7/15, very disappointed !!! I planned this trip to surprise him in the end no surprise at all ,waste all my effort to email them and told them all this 😡😡😡😡

5.3 Sip W.
Macau
August 04, 2015
Good
Good
Good

9 isadora B.
Indonesia
August 03, 2015
Nice hotel
Location, clean , service
was having a nice stay in here.. But the water runs out too slow..

7.7 KAM L.
Malaysia
August 02, 2015
Great choice to stay
1 . great location to shopping 2.easily accessible 3.friendly staff
Room was good but cannot say for their housekeeping which do not change the sheets when requested.Hot water inconsistent. Overall, it's 7/10.

8.7 Wally S.
Australia
August 10, 2015
Bangkok getaway
Position, girl friendly, pools
Stayed there before, we booked 3 rooms this time yet my friends were disappointed. First 5 star hotel without a power plug in a bathroom they have seen. Buffet breakfast is average with no bacon to be seen unless you ask for it. Taxi service on a poor side unless you want to travel without a meter paying ridiculous prices.

8 whelan H.
Malaysia
August 03, 2015
Good location
Location and service
Location and service is good however bathroom cleanliness still need to be improve.

6.7 Tay W.
Malaysia
August 02, 2015
Value for money
Near shopping area , convenient , value for money
Everything is ok except the breakfast that serves the same food every morning.

9.7 Tan W.
Singapore
August 02, 2015
Supreme
Convenience location, clean and comfort
Excellent

8.7 Eugene N.
Singapore
August 03, 2015
Good Stay!
Room size, Bed, Location
Room is big and clean, bed is very comfortable. Located near platinum mall which makes it quite a good location. However, it is quite a walk from the mrt (ard 10 min) so not recommended for elderly. One bad thing is the shower temperature. It is quite unstable as turning the knob to the same degree can have extremely hot water or cold water at different time. Very hard to get a suitable temperature for showering.

9.3 Tien K.
Singapore
July 31, 2015
Fantastic Location
Location, cleanliness and room comfort
The location is awesome. Night shopping is just right at the footsteps of the hotel. Street food stalls are available too. We will be back!