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Very good 7.9
Based on 17172 reviews

Recent customer comments

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Very good

based on 17172 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

choon L.
October 29, 2015
location, yet slightly far away fr train
Not bad

Andy C.
October 29, 2015
Awesome hotel in Bangkok Pratunam
Comfort, Location and Value for money
very new and nicely decorated hotel. rooms are very big with king size bed and clean. wide range of breakfast. friendly and helpful hotel staff. definitely will return to this hotel again in future.

Jeazon C.
October 29, 2015
Great value for money
Friendly staff, great location, complete amenities
Great! Will be coming back again in the near future!

Minh D.
October 29, 2015
Friendly staff, poor housekeeping services
Good location. Nice pool. Friendly also helpful staffs
I stayed their luxury room in the main tower and the whole stay was good in general. However, there are few things you need to be aware before swiping credit card such as: - my room was cleaned only ONCE through 3nites stay here despite of the please clean light was always on at the door. - our room is the luxury room as in the booking but it was not really luxury at all. Water leaking everywhere in the 1st room and it stink like feet, which we had to shut off the aircon cause it leak water whenever it working. - staff rarely speak English. Except for the duty manager night shift that moved us the another room, he is nimble, professional and really really helpful But eventually, those things seem not to be a big deal with us. We did enjoy the nice view of the city, quiet room, beautiful lobby architecture.. So thats kinda memorable Thailand experience

October 29, 2015
Not very well and far from bts
Tidy, the price is ok

October 29, 2015
Good Location, Best Breakfast.
Location, Staff, Breakfast
Good Welcome, Good Location, and shopping around.

Wong J.
Hong Kong
October 29, 2015
Good location hotel
Good location, good room services, comfortable bed

Kexin H.
October 29, 2015
Spacious and comfortable room
room, location and staff
We are lucky the staff let us to check in early when we reach in the morning, the room is spacious and the bed is comfortable and soft. I like the bathroom it is much bigger than expected there is a separate bathtub and shower area. a pity didn't try the buffet breakfast so couldn't rate the dining.

Doreen F.
October 29, 2015
Location, Cleanliness & Breakfast
Location, cleanliness and friendly staff
I stayed in the Main Tower and location is perfect, walking distance to Platinum Mall and Central World. The staff are friendly but there should be more English TV channels instead of local channels and they should also check the water heater as the water will turn hot and cold when using the shower. One morning after breakfast, we came back to our room to find a big pool of water on the floor, there was water leaking from the ceiling, The staff promptly cleaned up the affected area and told us that the engineer will be there in 5 mins to fix the problem. We waited for about 45mins before deciding not to wait any longer. The problem was fixed when we came back to our room much later. Other than these, I would still recommend this hotel for the convenience and comfortable room.

James W.
United States
October 29, 2015
Two nights in a city I did not want to stay in
Good Value, Incredible room, Lovely pool
Not only was I impressed with the city. Much nicer than 5 years ago. Our stay at the Berkeley was also a pleasant surprise. My wife was pleased to be close to the shopping. I enjoyed the amenities and it was not too far from the places we wanted to visit. The hotel is clean and sharp looking. All the staff were pleasant and helpful. I enjoyed the German theme where even the waitress dressed up in beautiful German attire.