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2015
Very good 7.9
Based on 16914 reviews

Recent customer comments

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Very good



based on 16914 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Jaden T.
Singapore
September 30, 2015
best location and value for money
location, reasonable price and polite staff
very good

Aleena B.
Philippines
September 30, 2015
Comfortable and lovely stay
Great breakfast buffet, comfortable beds
Had a great time in Bangkok because of this hotel. We felt relaxed after a long tiring day outside, coz the beds are very comfortable. Good location as well

SEOW H.
Singapore
September 30, 2015
Trip after bombing
24hr room service, good location, free in house drink for guest
Very enjoying

John T.
United Kingdom
September 29, 2015
One of the best in Bangkok
Food staff pool

Heng P.
Singapore
September 29, 2015
Good location but poor service
1) near to the platinum shopping mall 2) nothing 3) nothing
On the first day, when we reached at about 6 pm to check in, the hotel staff tried to test our limit. She told us that there was no more room with a king size bed, expecting us to accept and take a room with two single beds! Of course I didnt accept and she quickly changed her strategy n said she needed to check with her manager blah blah blah. In the end we got our room with a king bed... Secondly as we stayed in the North wing, taking the lift was a hassle as the lifts are all quite 'dumb' and we had to wait a while for the lifts. Morever, during our stay, there was a wedding and some event going on, so the lifts were very popular... U can imagine the wait... Lastly, it's about the breakfast, which is included in our package. It's the first 5 star hotel that I have been to that doesn't serve customize egg. You just have to eat what's being served.

Mary F.
Malaysia
September 29, 2015
Good
Restaurant room plus the coffee house
Good

Martono A.
Indonesia
September 29, 2015
Decent Hotel, Good Location
Location
I was there for one night. Service was friendly. Hotel was rated as 5 star, but overall the room does not seems like a 5 star hotel. Toilet was not clean and it was wet when I entered. Room was too dark for my taste, and the WiFi did not reach my room at the corner. I would think that this is a 4 star hotel. Big plus was location

HAMADEH A.
Jordan
September 29, 2015
Ok
Location clean
I think its ok I just don't like the parking it's take u to another building.. Break fast not good if u are Muslim , if u are not Muslim it's good and big

MAY C.
Malaysia
September 29, 2015
Convenience and in the hub for tourist
Walking distance to shopping malls, closed to tourist visiting places
Moderate, staff was not friendly (no smile at their face) neither helpful.

Lucy L.
Singapore
September 29, 2015
Good Location with nice price
Good location , friendly staff and good rate.
Pleasant stay and good and friendly staff.