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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
12034 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (12034)
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Ervine W. Groups Singapore, October 4, 2014
Great Hotel to stay in

NEW - GOOD LOCATION - HELPFUL STAFF
10
It was my second time staying here. It is value for money. My family and I had an enjoyable stay in the hotel. This will be our permanent hotel for our trips to BKK in future.
Myrna P. Groups United Kingdom, October 4, 2014
A Gem Hotel in the middle of Bangkok!

Luxuriousm and clean, Excellent Breakfast buffet, Accommodating Staff
10
It was a luxurious stay. Clean hotel and brand new. Good value for money. We arrived early but were given rooms immediately with no hassle. Excellent selection of breakfast buffet though some breakfast staff whose job is only to clean the tables will not assist the guest to even give water to drink if not their job. They will just stand there and watch you waving your hands and will not move! Maybe because they do not speak and understand English language? But I thought at least call their colleagues if not their job to assist.
Wee C. Couples Singapore, October 4, 2014
Nothing

foods okay
5.3
far from BTS...have to walk and walk. Taxi try try to cheat us. All don't go by meter
Yew C. Couples Singapore, October 4, 2014
Good stay ; near to Platinum

Location, shopping, and value for money
9.3
V good. Will go again. Best if you plan to shop at Platinum mall
Martin C. Families with older children Australia, October 3, 2014
The Berkeley Hotel

Location, Staff & Foyer
7
Initial impressions were good, the check in staff and luggage staff very helpful, however the attention to detail in the rooms was disappointing. In particular the bathroom showed its age - we were in the old section and friends stayed in the new section which was much better finished - for example on the vanity paint splatter was noticeable and the finish very poor for a hotel of this reputation. Showering was particularly frustrating going from cold to hot without warning - this was the same in the adjoining suite, the noise of doors slamming at all hours of the day & night by inconsiderate guests was most annoying. The breakfast was very average - the actual restaurant was noisy and staff reluctant to (in the cooking area)provide more than the basic service - for example when l approached one of the managers (suited) to ask where l might find the bacon l was directed to an empty container - the manager spoke to a chef who lifted the lid on a container full of bacon at the back of the food preparation area he then dumped some bacon on my plate before closing the lid and not replenishing the empty container. This may appear to be a trivial criticism but at the end of the day considering the cost of the hotel better service is to be expected. On a positive note the location and the ground floor staff were excellent.
Chee K. Couples United Kingdom, October 3, 2014
Nice Hotel

Value for Money and Location is very good
8.7
Mary V. Solo travelers Australia, October 3, 2014
stop-over

Location .Rooms and room service meals
8
very good .disappointed no airport pick up or drop off.Room was lovely and the room service meals were excellent and value for money.
Olivia C. Couples Australia, October 3, 2014
Disappointed by the Mulberry Restauraunt

Room was clean, buffet was great.
5.7
Good apart from food, which we contacted the duty manager about.
Radmilo A. Couples Australia, October 3, 2014
Room was okay but shower so dirty

Looks good but food and service not so good
8
Overall okay . Would not go back Food downstairs not good plus the girls don't know how to handle things The room near pool is so cold you could not sit there Showers are so dirty in rooms
Vijayendra P. Solo travelers India, October 3, 2014
confusing hotel, but value for money

location, cost
6.3
gaudy yet cheap hotel. ideally located next to palladium mall. easily accessible transport wise. No great shakes unless you are looking for a cheap and glorified 3 star to stay in.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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