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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Very good

7.9

based on 16456 reviews

11770 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (16456)
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Neo W. Couples Singapore, April 26, 2016
Value for money
5.7
Booked room w/o breakfast for 3 nights but we paid for the breakfast buffet for one morning to try it out. Great variety. Nice food. Walking distance to BTS. Near a 24hrs cafe & 7eleven so no worries if need to grab a bite very late at night or early in the morning. Tried their massage n is gd!
Wee H. Couples Singapore, April 26, 2016
Staffs are very polite and friendly.
6.7
Good location. My favorite hotel.
Toh S. Groups Singapore, April 26, 2016
Please upgrade the lift travelling & waiting time
4
The management can look into upgrade the lift. My friends and I are staying on Level 29, and the duration for travelling & waiting are very long, compared to the previous hotel I stayed in Glow, Novotel, Centrepoint. The jumping every level is slow and worst still if each guest goes to different level. I have timed before the duration from Level 1 to 29 and it can easily more than 120s. We also realized that this hotel held a number of local events from insurance and MLM. And the people are staying in this hotel too. During our 3 nights stay, we saw 2 to 3 groups of company already. And this worsen the lift waiting time.
Karen M. Couples Australia, April 26, 2016
Do not appear to give as good service to westerner
3
Not treated very well locked out of our room twice and made to settle food and beverage bill after the first night into a 4 night stay. The booking was not correct and no apology made
Sim Y. Groups Malaysia, April 26, 2016
Value for money
6.7
Good location, located in the center of the city. The staff very helpful and the hotel upgrade us to the executive suite.
Chew C. Couples Singapore, April 26, 2016
nice hotel
5.7
nice hotel, location of the hotel is very access-able, can improve in the breakfast choices, stuff is nice and kind willing to help, pool is beautiful, if gym can provide with towel and drinking water service that will be great, overall is a great hotel to stay with. thank you BERKELEY Hotel
Anwar B. Solo travelers Singapore, April 26, 2016
Good hotel, feel welcome by hotel ambience
5.7
Should provide transfer to nearby bts ,
Jenny T. Groups Singapore, April 26, 2016
Cleanness
4.7
Bathroom is not clean
Htet H. Couples Myanmar, April 26, 2016
Good service but pricy
5.3
Satisfied
Nana S. Groups Indonesia, April 26, 2016
clean & cozy room, easy access to everywhere.
6.3
Close to shopping centre, many street food around the hotel, 10-15 mins walk to BTS station.
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