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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765

Recent customer reviews

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Very good

7.9

based on
15275 reviews

10869 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (15275)
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Donn P. Couples Singapore, May 3, 2015
Review

Location, Efficiency, Cleanliness
8.7
Great stay, will definitely return!
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Yen C. Groups Malaysia, May 2, 2015
Big and clean room

Nice and comfortable room, good location and friendly staff
9.3
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Yan S. Families with older children Malaysia, May 2, 2015
Good location

Clean location great and convenience
7.7
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Sheau H. Families with young children Malaysia, May 2, 2015
Good location with nice local food and shopping

Nice local seafoods just opposite the hotel. Night market in front of hotel.
8
Overall quite good. Easy to get nice seafoods. Walking distance to platinum fashion mall and central world. Just that we had some difficulties to manage the temperature of the water from shower and the on off swith of water pipe for bath tub.
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Choon L. Couples Singapore, May 2, 2015
Berkeley

Good location, Spacious room and Nice Breakfast
7
Given free upgrade to main building deluxe room but with 2 single bed which we gladly welcome. The bath room is big but flushing system is weak. The bath robes are not changed though we placed them beside the bath tub, housekeeper simply hang it up on the tower rack.
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Ruth H. Groups Singapore, May 2, 2015
Stay from 29 Apr to 2 May

Location, staff friendliness and staff attentiveness
7.3
We booked the family room and it was HUGE! Overall location was not bad (goto cross like a local~!), very near to plantinum mall and staff was friendly/helpful throughout our stay however the following needs to be improve: 1. Kettle in the room needs to be replaced - we found green substance in our room's kettle and in their replacement kettle when we asked for a change. Sure not going to use that!!! 2. Beds were hard, was expecting better since rating was 5 stars for this hotel
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Derlynn C. Groups Singapore, May 2, 2015
Great place

Room, location, convenience
8.7
Good location and easy accessibility
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Caroline O. Groups United States of America, May 2, 2015
Nothing quite wrong, nothing quite right

The pool
5.3
My stay at this hotel was slightly below average. The hotel was nice, but a little bit outdated. The room was half painted. The staff did nothing to create a warm welcoming ambiance. The complimentary breakfast wasn't good - no omelet station, everything was premade. Pastries were stale. The gym did not open until 7am. Additionally, there were no mats, no water, and no towels provided. Overall, our stay was fine, but for $120 per night, I was expecting much more. I've stayed in hotels in Bangkok for less than half the price, and the staff service and facilities were much nicer. Booked through Agoda, but front desk could not print me a reciept.
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Tong L. Couples Malaysia, May 2, 2015
The staff don't really understand English .

Smooth check in and out
5
Overall wasn't please.it's not 5* really , new hotel but interior wasn't look that new. Toilet bowl with stains, tower with stain, etc
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Chua S. Groups Singapore, May 2, 2015
Value for money

Clean & near platinum mall
8.7
The room is clean and big. Called room service and ask for bed room slipper but they took more than 20mins to reach my room. After doing housekeeping they will always forget to put new towels. After-all the hotel is good and comfront!
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