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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
7152 reviews

Value for Money
8.1
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (7152)
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Chun N. Groups Singapore, November 28, 2013
Wonderful and worth staying hotel. Thumb up!

Large, clean room with comfortable beds
9.7
New, clean and wonderful hotel. Best to choose Main tower.
Tan C. Groups Malaysia, November 28, 2013
Value for money and great location

Fast speed internet , clean and great location.
8
This hotel is great, it had everything you could wish for. The location is perfect, the room is clean and modern, the shower is good, the bed sleeps perfectly. Berkeley is very near to shopping malls. The internet is superb!
Tan K. Couples Malaysia, November 28, 2013
Nice and clean

Near city ,comfortable hotel, friendly staff
10
Ann C. Families with older children Singapore, November 28, 2013
The location is the best for endless shopping!

Centrally located, clean and bright
8
We had originally booked 2 rooms but upon request was upgraded to the corner suite room in the main tower. It had an awesome view of the city at night. The room was large enough for 4 adults and 3 kids. We were given an extra bed. Only problem is one toilet to share with 7 people. Housekeeping was prompt and efficient. They indeed recycled the bedroom slippers which we didnt use. The location is simply superb. We practially walked to most of the malls easily 10 or more within 2km distance. The hotel is bright and have high ceilings. It does get very busy with the tour groups but the service staff kept up with their smiles and friendliness. Overall, a pleasant stay and highly recommended for first time visitors to BKK
Delicia S. Couples Singapore, November 28, 2013
Wonderful experience

Great location, easily aceessible, resaonable price
8
The staffs were friendly and attentive. The hotel layout is grand and beautiful. The room is clean and spacious.
Putra M. Families with young children Indonesia, November 27, 2013
Great experienced..

Location, clean and cheap..
8.3
No regret.. With that value of hotel.. Is very very worth it..
Lee K. Families with older children Singapore, November 27, 2013
Awesome

Excellent location, nice and big room with great city view
8
Great location, easy access to the shopping malls. Right outside our hotel is the start of the night market. Great for shopaholics. Buffet breakfast is good. Quite a variety of food.
Scott P. Couples United States of America, November 27, 2013
Good stay

Attached to a mall; could access from within hotel property. Shopping and restaurants nearby (walking distance). Very good breakfast buffet.
9.7
I arrived after 18 hours of flight time (this does not include any airport time) early for the 3 PM check in time. The staff could see and probably smell that I was travel weary. I was given a free room upgrade so that I was able to check in immediately. The staff was friendly and helpful. The room was well maintained. Great dining, a little pricey but very enjoyable. I was able walk to a nearby mall within 10 minutes to catch a movie, however there is a shopping center attached to the Berkley which has a food court in the lower level with good food at reasonable prices. My only complaint would be that the in room guide to the hotel lacked some information that I would have liked to have seen IE: hours of service for amenities and nearby attractions.
Pak K. Couples Singapore, November 27, 2013
Be careful on mini-bar food items

Location, free wifi and decent sized rooms
6
A very busy hotel. The line at reception was about a 15min wait despite being a weekday. Check out was unpleasant as they insisted that we left a can of opened beer inside the mini-bar. In my experience at other 5 star business hotels (Westin, Marriott), receptionists typically understand that it might be an error and will correct the bill immediately. However Berkerley appeared very reluctant and only reverse the charge after a long explanation. So my advice will be to check for used beverages inside your mini-bar to avoid unneccesary accusations!
Chin S. Families with older children Singapore, November 27, 2013
Overall Excellent Hotel!

Hospitality, comfort and excellent location.
9.7
It was incredible; the staff were so helpful and considerate towards us - they even helped us to flag a cab and translated our destination in Thai to the cab driver; even going all the way as to ensure the cab driver charged us by the meter! I am very impressed by their service. Definitely recommend this hotel to all tourists in Bangkok!

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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